"no files set for backup" in Outlook 2003 Personal Folder Backup

D

desertdad

Windows Vista32, Office 2003 Professional, PST Backup working until 9/15/09,
set for automatic backup every 7 days. Just discovered not working.
Selected File/Backup, received "(no files set for backup)" and "No personal
folders files are currently open", Addins shows installed and selected. I
have two different .pst files in correct location. Used to be able to select
both to be backed up. Backup stopped working and I did not notice it.
Uninstalled/downloaded new version (v11.0.6024.0 dated
10/24/03)/restarted/installed.
No change. Reset addins registry cache. No change.
Not sure what to try next. Will continue to backup manually, but really
like the Backup addin.
 
D

DL

Within Outlook, File>Backup, does not the backup window open, allowing you
to select the options?
 
D

desertdad

DL said:
Within Outlook, File>Backup, does not the backup window open, allowing you
to select the options?




.
Backup windows opens. Says last backup 9/15/09. Initial box with text "Save backup copies of these files", it has "(No files set for backup)". I can select Options and can change the days that set the backup period. In box labled "Backup these files", I get a striing "(No personal folders files are currently open)". In the box labeled "File location", the Browse button is greyed out so I can't even establish a target location for the backed up pst files.
Click to expand...
I suspect a registry problem, since everything else is working using both
sets of Personal Folders, but I have no idea on how to fix.
 
R

Richard Israels

Backup addin ticked as enabled in the COM addins list.
I have two clips of the backup popups, but I don't know how to post them on this forum.



DL wrote:

Within Outlook, add-ins is the backup addin ticked?
27-Dec-09

Within Outlook, add-ins is the backup addin ticked?

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