V
Vanguard
I am getting e-mails that are getting incorrectly detected as junk by
the Junk E-mail filter. Although this filter (rule) is enabled, I have
disabled all its means of detection and yet it still marks some e-mails
as junk. I've pulled its teeth and it still can bite.
According to what I've read, the Junk E-mail rule (and the Adult Content
rule) uses the filters.txt file to get some rules and bad words to
determine if an e-mail is to be junked. This file was found in
"C:\Program Files\Microsoft Office\Office10\1033\FILTERS.TXT". I
renamed it (to filters.new). I also checked the Junk Senders list and
it is completely empty. The Junk E-mail filter is enabled (so a rule
for it appears in the rules list and it is enabled) and configured to
move suspect e-mails to the Junk folder. I've restarted Outlook. And
still I encounter incoming e-mails that get moved to the Junk folder
when just the Junk E-mail rule is executed against messages sitting in
the Inbox.
With no filters.txt file and with no senders in the Junk Senders list,
the Junk E-mail filter should be ineffective. So what might it still be
using to determine that an e-mail is junk? Yes, there are other rules
but only the Junk E-mail filter rule is getting executed when I use the
Run Now button. By running the rules one at a time, I was able to see
which one was causing some of my e-mails to get junked. I noticed this
when e-mails from tech support for a product were getting junked when
nothing in my rules would've junked them. Without filters.txt and no
junk senders listed, how could the Junk E-mail filter rule do anything?
the Junk E-mail filter. Although this filter (rule) is enabled, I have
disabled all its means of detection and yet it still marks some e-mails
as junk. I've pulled its teeth and it still can bite.
According to what I've read, the Junk E-mail rule (and the Adult Content
rule) uses the filters.txt file to get some rules and bad words to
determine if an e-mail is to be junked. This file was found in
"C:\Program Files\Microsoft Office\Office10\1033\FILTERS.TXT". I
renamed it (to filters.new). I also checked the Junk Senders list and
it is completely empty. The Junk E-mail filter is enabled (so a rule
for it appears in the rules list and it is enabled) and configured to
move suspect e-mails to the Junk folder. I've restarted Outlook. And
still I encounter incoming e-mails that get moved to the Junk folder
when just the Junk E-mail rule is executed against messages sitting in
the Inbox.
With no filters.txt file and with no senders in the Junk Senders list,
the Junk E-mail filter should be ineffective. So what might it still be
using to determine that an e-mail is junk? Yes, there are other rules
but only the Junk E-mail filter rule is getting executed when I use the
Run Now button. By running the rules one at a time, I was able to see
which one was causing some of my e-mails to get junked. I noticed this
when e-mails from tech support for a product were getting junked when
nothing in my rules would've junked them. Without filters.txt and no
junk senders listed, how could the Junk E-mail filter rule do anything?