No Free/Busy Info When Proposing New Time

[Darren]

We have a PA who has delegation access to her managers calendar. When the
manager receives a meeting request and the PA attempts to propose a new time
for the meeting, no free/busy time is shown for any of the meeting
participants. The whole day is “greyed out†(similar to the tentative
pattern). If the PA creates a brand new meeting request for the same
participants she can see everyone’s free/busy schedule.
The PA is using Office 2007, the manager is using 2003 and we use Exchange
2003.

We replicated the same scenario on several PA's / managers PC's and no
free/busy information was visible. We have also replicated on a PA and boss
who are both using office 2003.

Some PA's have full mailbox rights to the managers exchange account and
others have delegate permissions (editor). All however seem to have this
issue.

Any idea's?

 

[Melody KirkWagner]

Darren wrote on Wed, 23 September 2009 11:1

We have a PA who has delegation access to her managers calendar. When the
manager receives a meeting request and the PA attempts to propose a new time
for the meeting, no free/busy time is shown for any of the meeting
participants. ....

Any idea's

One, though this can be a problem at the exchange level that has to be handled by an administrator. Try running cleanfreebusy on both her computer and the manager's. If you don't know how, you can find it here: http://tribeofadmins.com/home/outlook-wiki/calendar-freebusy-problems.

Delegation is set up properly, right?

I'll be interested to see what others say!

-Melody
http://tribeofadmins.com

 

[Darren]

Hi

Have already tried running clean free busy on both computers.

We have given the delegates editor rights and have also tried full mailbox
rights to the managers exchange.
Still have the same issue