No incoming e-mails

[Mats_Persson]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Suddenly, I don't get any incoming e-mails in Entourage. I can send e-mail from Entourage and I can read incoming e-mails in the Microsoft Web-mail.

I have cleaned out lots of old mail and I have re-built the Entourage data base. What else can I do?

Mats P

 

[William Smith [MVP]]

Suddenly, I don't get any incoming e-mails in Entourage. I can send
e-mail from Entourage and I can read incoming e-mails in the
Microsoft Web-mail.

I have cleaned out lots of old mail and I have re-built the Entourage
data base. What else can I do?

Try emptying the cache for each folder where you see this problem.

If you see this in just one or a handful of folders then right-click or
Control-click that folder, select Folder Properties and click the Empty
button to empty the cache. You can also select the account itself and
empty the cache for all of your folders.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>