No longer able to download Office updates

J

jastaq

I am using Windows XP with Office 2002. I use to be able
to get Office updates but now get this error message
below. I am unsure which one of the 2 reasons is causing
this problem.
1. Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing
you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result
of the same problem.

2. You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source
if Unavailable.
This article does not refer to Windows XP so unsure
whether to install patch.
 

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