J
Jim
I have no Mail icon in the control panel. I am unable to setup my wife's
user account with e-mail. Mine works fine on same computer
user account with e-mail. Mine works fine on same computer
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B
Brian Tillman
Jim said:I have no Mail icon in the control panel. I am unable to setup my
wife's user account with e-mail. Mine works fine on same computer
DId you install Outlook from an administrator account?
J
Jim
Yes I did. Everything worked good, then my wife was having problems with IE,
so I closed that user account and created a new one. I could not get outlook
to load and it keep saying to reinstall. I tried reinstalling and still have
not been able to get outlook to install. I was going through the posts and
seen that I need to go into control panel then click on the mail icon. She
does not have one under her login.
so I closed that user account and created a new one. I could not get outlook
to load and it keep saying to reinstall. I tried reinstalling and still have
not been able to get outlook to install. I was going through the posts and
seen that I need to go into control panel then click on the mail icon. She
does not have one under her login.
M
Milly Staples [MVP - Outlook]
Have you opened any other Office programs using her user profile?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim asked:
| Yes I did. Everything worked good, then my wife was having problems
| with IE, so I closed that user account and created a new one. I
| could not get outlook to load and it keep saying to reinstall. I
| tried reinstalling and still have not been able to get outlook to
| install. I was going through the posts and seen that I need to go
| into control panel then click on the mail icon. She does not have
| one under her login.
|
| "Brian Tillman" wrote:
|
||
||| I have no Mail icon in the control panel. I am unable to setup my
||| wife's user account with e-mail. Mine works fine on same computer
||
|| DId you install Outlook from an administrator account?
|| --
|| Brian Tillman
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim asked:
| Yes I did. Everything worked good, then my wife was having problems
| with IE, so I closed that user account and created a new one. I
| could not get outlook to load and it keep saying to reinstall. I
| tried reinstalling and still have not been able to get outlook to
| install. I was going through the posts and seen that I need to go
| into control panel then click on the mail icon. She does not have
| one under her login.
|
| "Brian Tillman" wrote:
|
||
||| I have no Mail icon in the control panel. I am unable to setup my
||| wife's user account with e-mail. Mine works fine on same computer
||
|| DId you install Outlook from an administrator account?
|| --
|| Brian Tillman
J
Jim
Yes, Excel, Word and Power Point all work
M
Milly Staples [MVP - Outlook]
Is this on Windows Vista 64 bit? you need to enable 32 bit .cpl display then.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim asked:
| Yes, Excel, Word and Power Point all work
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you opened any other Office programs using her user profile?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim asked:
||
||| Yes I did. Everything worked good, then my wife was having problems
||| with IE, so I closed that user account and created a new one. I
||| could not get outlook to load and it keep saying to reinstall. I
||| tried reinstalling and still have not been able to get outlook to
||| install. I was going through the posts and seen that I need to go
||| into control panel then click on the mail icon. She does not have
||| one under her login.
|||
||| "Brian Tillman" wrote:
|||
||||
||||| I have no Mail icon in the control panel. I am unable to setup my
||||| wife's user account with e-mail. Mine works fine on same computer
||||
|||| DId you install Outlook from an administrator account?
|||| --
|||| Brian Tillman
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim asked:
| Yes, Excel, Word and Power Point all work
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you opened any other Office programs using her user profile?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim asked:
||
||| Yes I did. Everything worked good, then my wife was having problems
||| with IE, so I closed that user account and created a new one. I
||| could not get outlook to load and it keep saying to reinstall. I
||| tried reinstalling and still have not been able to get outlook to
||| install. I was going through the posts and seen that I need to go
||| into control panel then click on the mail icon. She does not have
||| one under her login.
|||
||| "Brian Tillman" wrote:
|||
||||
||||| I have no Mail icon in the control panel. I am unable to setup my
||||| wife's user account with e-mail. Mine works fine on same computer
||||
|||| DId you install Outlook from an administrator account?
|||| --
|||| Brian Tillman
J
Jim
No this is XP home, with office 03 standard
M
Milly Staples [MVP - Outlook]
Are you using the Classic view of Control Panel?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim asked:
| No this is XP home, with office 03 standard
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Is this on Windows Vista 64 bit? you need to enable 32 bit .cpl
|| display then.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim asked:
||
||| Yes, Excel, Word and Power Point all work
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you opened any other Office programs using her user profile?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Jim asked:
||||
||||| Yes I did. Everything worked good, then my wife was having
||||| problems with IE, so I closed that user account and created a new
||||| one. I could not get outlook to load and it keep saying to
||||| reinstall. I tried reinstalling and still have not been able to
||||| get outlook to install. I was going through the posts and seen
||||| that I need to go into control panel then click on the mail icon.
||||| She does not have one under her login.
|||||
||||| "Brian Tillman" wrote:
|||||
||||||
||||||| I have no Mail icon in the control panel. I am unable to setup
||||||| my wife's user account with e-mail. Mine works fine on same
||||||| computer
||||||
|||||| DId you install Outlook from an administrator account?
|||||| --
|||||| Brian Tillman
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim asked:
| No this is XP home, with office 03 standard
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Is this on Windows Vista 64 bit? you need to enable 32 bit .cpl
|| display then.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim asked:
||
||| Yes, Excel, Word and Power Point all work
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you opened any other Office programs using her user profile?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Jim asked:
||||
||||| Yes I did. Everything worked good, then my wife was having
||||| problems with IE, so I closed that user account and created a new
||||| one. I could not get outlook to load and it keep saying to
||||| reinstall. I tried reinstalling and still have not been able to
||||| get outlook to install. I was going through the posts and seen
||||| that I need to go into control panel then click on the mail icon.
||||| She does not have one under her login.
|||||
||||| "Brian Tillman" wrote:
|||||
||||||
||||||| I have no Mail icon in the control panel. I am unable to setup
||||||| my wife's user account with e-mail. Mine works fine on same
||||||| computer
||||||
|||||| DId you install Outlook from an administrator account?
|||||| --
|||||| Brian Tillman
J
Jim
Yes.
Here is what I know:
Widows Xp, Office 03 standard.
When I click on outlook, windows installer starts. After a while a box pops
up and says unable to install try again or reinstall. I have tried both and
can not get by that point. I was reading a post here that said go to Control
panel, set to classic and click on the Mail icon. I do not have a mail icon
on her control panel, visible or hidden. I have looked in the C: drive and
she does not have any thing in local settings either. (C:, Doc & Set, Her
name, Local setting, app data, Microsoft, No Outlook file)
Here is what I know:
Widows Xp, Office 03 standard.
When I click on outlook, windows installer starts. After a while a box pops
up and says unable to install try again or reinstall. I have tried both and
can not get by that point. I was reading a post here that said go to Control
panel, set to classic and click on the Mail icon. I do not have a mail icon
on her control panel, visible or hidden. I have looked in the C: drive and
she does not have any thing in local settings either. (C:, Doc & Set, Her
name, Local setting, app data, Microsoft, No Outlook file)
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