No Menu or toolbar on Word 2008

[taybush]

I installed Office 2008 and when opening Word, I do not have a menu or any toolbars showing. I have no problem with the other programs, just Word. Can anyone help me, because I got rid of Word 2004 when I installed and now I can't use Word 2008. By no menu I mean, there is no file, edit, view, insert, etc. or a standard toolbar.

Thank you.

 

[Daiya Mitchell]

Weird. Try this fix:
http://word.mvps.org/Mac/DamagedPrefs.html

 

[taybush]

I tried your suggestions and Word is still the same.

 

[JE McGimpsey]

I installed Office 2008 and when opening Word, I do not have a menu or any
toolbars showing. I have no problem with the other programs, just Word. Can
anyone help me, because I got rid of Word 2004 when I installed and now I
can't use Word 2008. By no menu I mean, there is no file, edit, view, insert,
etc. or a standard toolbar.<br>

Try, with Word closed, deleting the file "Normal" in the Microsoft User
Data folder, as well as the file "Normal.dotm" in the

~:Library:Application Support:Microsoft:Office:User Templates

folder.

 

[Daiya Mitchell]

Diagnostic tricks to help locate the cause of the problem:

1) hold down shift while launching Word. If the problem disappears, it
was probably due to a corrupt Normal template.

2) Log out of your user account, then hold down shift while logging back
in. If the problem disappears, it is probably due to some conflict with
the login items/utilities in your user account.

3) create a new user account in OS X and test in that one. If the
problem disappears, then the application installation is fine but some
user-specific file has corrupted.

 

[Guest]

Thank you Thank you Thank you. I held down the shift key while launching and I can now see my menu and toolbars. I have three grant applications that are due by the end of the week. Thank you again.

 

[Daiya Mitchell]

Glad that worked. It's a temporary workaround, not a solution, but it
should get you through a deadline.

The other person with this problem reported what worked for him:

http://www.officeformac.com/ProductForums/Word/1073

A shorter route to his same fix should be:

Make Word create a fresh Normal template as described here:
http://word.mvps.org/mac/MacWordNormal.html

and also delete the three preferences files as listed here
http://word.mvps.org/Mac/DamagedPrefs.html

be sure you are moving the files from your USER account, not the main
hard drive.

wrote:

 

[taybush]

Thanks, but once I used your solution to find the problem, I used J. E. McGimpsey solution to correct it and I have had no problems since.

Thanks again,
Have a wonderful day.

 

[TShareStyle]

Thanks, but once I used your solution to find the problem, I used J. E. McGimpsey solution to correct it and I have had no problems since.
Thanks again,
Have a wonderful day.

I was experiencing the same problems, and the first place i would turn
to, is deleting..

~/Documents/Microsoft User Data/Normal


that fixed my problem where no amount of futzing with prefs/fonts/the
other template helped.

thanks for the advice!
Pete

 

[John McGhie]

Hi Pete:

Not for 2008

It's Normal.dotm, and it's in "Application Support".

Cheers

I was experiencing the same problems, and the first place i would turn
to, is deleting..

~/Documents/Microsoft User Data/Normal


that fixed my problem where no amount of futzing with prefs/fonts/the
other template helped.

thanks for the advice!
Pete

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[Bill Livesey]

I have a similar problem but in Excel ( no bar with icons at the top like the disc for save and the printer for printing}

 

[John McGhie]

So why would you not post in the Excel forum?

Try clicking the blue jellybean at the top right corner of the window...



--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]