No more soft page breaks...

[wickedxyx]

Hi Folks.

I recently installed Service pack 2 and then realized that Word has stopped
automatically inserting soft page breaks as I work with my documents. The
funny thing is I then called up one of the "broken" documents on my laptop
and now the copy on the laptop is doing the same thing (like a virus, but my
viral protection system is up to date and the computers scan clean). I can't
seem to find any options that might have accidentally been turned off.

I have done a complete reinstall also, but it went right back to doing the
same thing shortly afterwards.

Anyone have any suggestions.

 

[Suzanne S. Barnhill]

What view are you in? Do you have nonprinting characters displayed? When you
go to Format | Columns, is 1 selected?

 

[wickedxyx]

Thanks for replying Suzanne.

I think it was the columns. For some reason when I open a new document the
colums are set so that there are multiple columns set.

Why would that have started all of a sudden? Is there any reason you can
think of? Has my Normal template been changed do you think?

 

[Suzanne S. Barnhill]

Yes, your Normal template has definitely been changed. We've been seeing a
lot of this lately, but I don't think it has been established what update or
add-in or virus or whatever is causing it. You will have to open Normal.dot
and change the number of columns back to 1. For tips, see
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm