No option for POP3 account type

J

Jeff^

Attempting to configure multiple POP3 email accounts in Outlook 2007, however
the option for a POP3 account type is missing. The only option listed is
IMAP. I have tried deleting and re-adding a Mail Profile but still no luck.
Can't seem to find this issue listed anywhere else. I am unable to
auto-configure the account as Outlook cannot find my personal domain server
settings automatically.

I have also attempted to create a Gmail account (which supports both POP3
and IMAP) automatically, and it auto-chooses the IMAP option.

I'm stuck in quicksand on this one. Any help would be most appreciated.
 
R

Roady [MVP]

This limitation can be set by your corporate admin as a policy. Contact
him/her to verify this.
 
J

Jeff^

Here is the solution:

Go to registry editor
HKEY Current User
Software
Microsoft
Office
12.0
Outlook
Options (single click)
Change the value of Disable POP3 (or whichever account type is disabled)
from 0 to 1

This will enable the disabled account type.
 
D

Diane Poremsky [MVP]

I'd want to know why it was disabled - it should be enabled on all retail
installations. That key would only be present if an admin disabled it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
F

Fred Zarguna

I have the complementary problem: Using outlook 2007, under server type, I
have only POP3, and the pulldown is disabled. This is not a corporate
account and there are no policies. However, when I regedit HKCU | software |
microsoft | office | 12.0 | outlook | options there is no such registry key
or value with IMAP, POP3 or anything else disabled! How can I get IMAP as a
server type enabled?

Diane Poremsky said:
I'd want to know why it was disabled - it should be enabled on all retail
installations. That key would only be present if an admin disabled it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Jeff^ said:
Here is the solution:

Go to registry editor
HKEY Current User
Software
Microsoft
Office
12.0
Outlook
Options (single click)
Change the value of Disable POP3 (or whichever account type is disabled)
from 0 to 1

This will enable the disabled account type.
 
P

Pius Frei

I experienced the very same problem, but the tip with editing the registry
did the trick.

In my case, I suspect the following root cause:

When I set up Office 2003 on my home computer I took all the Office settings
from my work computer via the 'Save My Settings' wizard to save me the hassle
of customizing all my Office settings.

At work, POP3 and HTTP mail are disabled (we are using Exchange Server). My
suspicion is that this setting got copied over as well and disabled the POP3
option on my home computer.

Just a thought.

Pius Frei

Diane Poremsky said:
I'd want to know why it was disabled - it should be enabled on all retail
installations. That key would only be present if an admin disabled it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Jeff^ said:
Here is the solution:

Go to registry editor
HKEY Current User
Software
Microsoft
Office
12.0
Outlook
Options (single click)
Change the value of Disable POP3 (or whichever account type is disabled)
from 0 to 1

This will enable the disabled account type.
 
J

jbs

hi this option does not exist in my registry .. it is NOT corporate pc and it
has 2 accounts where the pop3 option is there..which means that one day the
pop3 opition was there.. I cannot create any kind of account..sohuld I erase
windows again and reinstall?? blody hell....

Pius Frei said:
I experienced the very same problem, but the tip with editing the registry
did the trick.

In my case, I suspect the following root cause:

When I set up Office 2003 on my home computer I took all the Office settings
from my work computer via the 'Save My Settings' wizard to save me the hassle
of customizing all my Office settings.

At work, POP3 and HTTP mail are disabled (we are using Exchange Server). My
suspicion is that this setting got copied over as well and disabled the POP3
option on my home computer.

Just a thought.

Pius Frei

Diane Poremsky said:
I'd want to know why it was disabled - it should be enabled on all retail
installations. That key would only be present if an admin disabled it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Jeff^ said:
Here is the solution:

Go to registry editor
HKEY Current User
Software
Microsoft
Office
12.0
Outlook
Options (single click)
Change the value of Disable POP3 (or whichever account type is disabled)
from 0 to 1

This will enable the disabled account type.


:

Thanks for the reply. However this is not a corporate computer.


:

This limitation can be set by your corporate admin as a policy. Contact
him/her to verify this.



Attempting to configure multiple POP3 email accounts in Outlook 2007,
however
the option for a POP3 account type is missing. The only option listed
is
IMAP. I have tried deleting and re-adding a Mail Profile but still no
luck.
Can't seem to find this issue listed anywhere else. I am unable to
auto-configure the account as Outlook cannot find my personal domain
server
settings automatically.

I have also attempted to create a Gmail account (which supports both
POP3
and IMAP) automatically, and it auto-chooses the IMAP option.

I'm stuck in quicksand on this one. Any help would be most
appreciated.
 
J

jbs

Hi people..

any news on this? I still have the problem....

What Microsoft recommends? Should I delete Outlook 2007 and move my stuff
to other mail software???

jbs said:
hi this option does not exist in my registry .. it is NOT corporate pc and it
has 2 accounts where the pop3 option is there..which means that one day the
pop3 opition was there.. I cannot create any kind of account..sohuld I erase
windows again and reinstall?? blody hell....

Pius Frei said:
I experienced the very same problem, but the tip with editing the registry
did the trick.

In my case, I suspect the following root cause:

When I set up Office 2003 on my home computer I took all the Office settings
from my work computer via the 'Save My Settings' wizard to save me the hassle
of customizing all my Office settings.

At work, POP3 and HTTP mail are disabled (we are using Exchange Server). My
suspicion is that this setting got copied over as well and disabled the POP3
option on my home computer.

Just a thought.

Pius Frei

Diane Poremsky said:
I'd want to know why it was disabled - it should be enabled on all retail
installations. That key would only be present if an admin disabled it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Here is the solution:

Go to registry editor
HKEY Current User
Software
Microsoft
Office
12.0
Outlook
Options (single click)
Change the value of Disable POP3 (or whichever account type is disabled)
from 0 to 1

This will enable the disabled account type.


:

Thanks for the reply. However this is not a corporate computer.


:

This limitation can be set by your corporate admin as a policy. Contact
him/her to verify this.



Attempting to configure multiple POP3 email accounts in Outlook 2007,
however
the option for a POP3 account type is missing. The only option listed
is
IMAP. I have tried deleting and re-adding a Mail Profile but still no
luck.
Can't seem to find this issue listed anywhere else. I am unable to
auto-configure the account as Outlook cannot find my personal domain
server
settings automatically.

I have also attempted to create a Gmail account (which supports both
POP3
and IMAP) automatically, and it auto-chooses the IMAP option.

I'm stuck in quicksand on this one. Any help would be most
appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top