No Outlook Address Book-Contacts folder in Word Envelopes and Labe

P

Puzzled Jeff

I posted this question in the Word Discussion Group -- Application Errors,
then got to thinking that my problem might be more of a problem with
Outlook XP (2002). Consequently, I am also putting my post here if
someone might be more knowledgeable about my issue in this group.

I am running Windows XP Pro w/ SP3, Office XP (2002) w/ SP3, 1 G Ram.

I cannot access anymore the Outlook Address Book-Contacts Folder from Word
Envelopes and Labels. For that matter, I can't get any address book of any
kind to open anymore in Word 2002's Envelopes and Labels window.

BUT PLEASE NOTE THIS: I do have access to Outlook Address Book-Contacts
folder with email, so with a new email I can click any of the address book
icons on the email header and insert a name or email address from my Contacts
folder. Clearly, my Outlook Address Book in my email accounts is linked to my
Contacts folder in Outlook; it just will not open in my Word 2002.

I have tried numerous fixes supported by Microsoft and Office Support -- all
of the ones where I removed and replaced the Outlook Address Book from email
accounts in Outlook, or associated, dis-associated, and/or re-associated my
Contacts Folder with the Outlook Address Book. I have used the detect and
repair in the Help Menu in both Outlook and Word to repair Outlook and Word.
I have also used the original Office XP disk to repair and to reinstall
Office. No luck at all.

I am now consistently and always getting the same error message from
Microsoft Exchange that: "Unable to display the contents of this address
book. The Contacts folder associated with this address list could not be
opened; it may have been moved or deleted, etc."

Has anyone experienced such a specific application error with Word 2002 in
the Envelopes and Labels window? And is there any specific fix short of
uninstalling and reinstalling Word or Office 2002?
 

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