No Printer in Print Dialog Box

[Carolyn]

I'm using Word 2003, SP2, and every time I open Word and go to File, Print,
the "Name" box is empty, there is no printer listed. I can click the down
arrow and select a printer, but I'd like to have my default printer appear in
the Name box. Any ideas on how to fix this?

Thank you.

-- Carolyn

 

[Graham Mayor]

Assuming your 'default' printer is actually flagged as default in Windows,
Word should always offer that as the active printer when started. The fact
that it doesn't *may* suggest corruption of the Word data key in the
registry. Try renaming the 'Settings' sub key to (say) OldSettings with Word
closed. If that doesn't fix it, see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

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Graham Mayor - Word MVP


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