No scrolling feature in Word...

[Vauryleigh]

I am at my wit's end. For the second time since I've had this laptop with
Vista, Word has begun to act up. I cannot navigate through the document by
using the mouse. This is occurring only in Word (not Excel, etc.). When I
attempt to check the Word Options, Word won't even allow me to scroll down or
tab past "Popular". I don't have these issues on the internet, so it has
something to do with Word. I'm extremely frustrated and ready to toss this
laptop out the window!

Can someone please help?!? Do I need to uninstall Word and reinstall it?

 

[Graham Mayor]

Word 2007? This version is rather fussy about mouse driver software. Start
with an update to your mouse driver.

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Graham Mayor - Word MVP


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[Vauryleigh]

Thanks for the response Graham. Unfortunately, I've actually tried navigating
with two different mice (gee, that sounds weird) and it doesn't work
properly. Also, within Word itself, I can't even navigate under Word Options
using the keyboard, so I'm not sure the mouse is the problem. :-(

 

[Graham Mayor]

OK - see http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. then before
restarting Word repair it from the original installation disc.

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Graham Mayor - Word MVP


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