No Send or Recieve Button, 0x8004010F Object not found.

[Joanne]

Hi, Hoping someone can help me.

I have XP and Outlook 2003 Yesterday I got the Error Message:
Task' mail.comcast.net - 'Sending reported error (0x8004010F) The
operation failed. An object could notbe found.
Task' mail.comcast.net - 'Recieving reported error (0x8004010F) The
operation failed. An object could not be found.

And today my Send/Receive Button is gone. I ran a test message after the
email set-up account and it said successful also, I can read the test message
via www.Comcast.net

 

[Brian Tillman]

I have XP and Outlook 2003 Yesterday I got the Error Message:
Task' mail.comcast.net - 'Sending reported error (0x8004010F) The
operation failed. An object could notbe found.
Task' mail.comcast.net - 'Recieving reported error (0x8004010F) The
operation failed. An object could not be found.

And today my Send/Receive Button is gone. I ran a test message after
the email set-up account and it said successful also, I can read the
test message via www.Comcast.net

With Outlook closed, delete the file

%AppData%\Microsoft\Outlook\yourprofilename.srs

where "yourprofilename" matches your mail profile name. Restart Outlook and
see if that helped.

 

[Joanne]

No such file name?? I searched files and folders for % and for .srs nothing
found.

 

[Brian Tillman]

No such file name?? I searched files and folders for % and for .srs
nothing found.

Naturally you won't find anything if you search for "%" because %AppData% is
not a file or folder, it's an environment variable whose value is a folder.
Open Windows Explorer and enter this in the Address Bar:

%AppData%\Microsoft\Outlook

Click Go.

It is likely that you didn't find the SRS file because you have not enabled
viewing or searching hidden files and folders.

 

[Joanne]

Okay, I got to the folder but the only srs is Outlook.srs should I delete that?
BTW...Thanks so much for helping me!!

 

[Brian Tillman]

Okay, I got to the folder but the only srs is Outlook.srs should I
delete that? BTW...Thanks so much for helping me!!

That's the one, most likely.

 

[Joanne]

I deleted 3 times, it didn't fix the problem and it keeps reinstalling in
that folder. Any other idea?

 

[Brian Tillman]

I deleted 3 times, it didn't fix the problem and it keeps
reinstalling in that folder.

Right. It's supposed to come back. Time to create a new mail profile and
see if that helps:
http://www.howto-outlook.com/faq/newprofile.htm