No sound or video since re-install.

[Peaksteve]

My laptop was repaired and I've re-loaded Office onto it. However, my
Powerpoint presentation will not play sound or video (it works fine on my
desktop computer).
The Sound and video is in the same relative file within the same folder as
the presentation. I briefly got a message stating there might be a problem
with Windows Media Player (which works fine otherwise, and is up to data) but
since doing a "Repair" to Powerpoint, I don't even get that now - just no
response to the mouse click.
Any ideas???
Thanks.

 

[John Wilson]

A good start point is to reinstall Windows Media Player as this will also
reinstall the mci (which is what PowerPoint uses for video and sound)
--
Amazing PPT Hints, Tips and Tutorials

http://www.PPTAlchemy.co.uk
http://www.technologytrish.co.uk
email john AT technologytrish.co.uk

 

[Austin Myers]

Lets start with, version of Windows and version of PowerPoint.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCPro, PFCMedia and PFCExpress
www.playsforcertain.com

 

[Peaksteve]

Sorry! I've fallen into the directory-path-too-long hole without realising.
(One of my file names is inadvertantly one character longer than it used to
be!).
Thank you for your replies.

PeakSteve.