No sounds

P

panzer72

Hi. I've just read some topics on this subject, but no one helped me,
so I ask if there's anyone that can help me...
Today all sounds in Entourage and in the other application of Mac
Office 2004 have gone. I don't hear any sound no more. Every preference
sound is OK (in all applications).
I reinstalled Office and I've updated to version 11.2.1... but nothing
yet... I tried to delete the preferences, but nothing changed. I tried
with universal access in system preferences, but it didn't work. I've
Mac OS X 10.4.3
What can I do?
10Q, panzer72
 
M

mmmmark

panzer72 said:
Hi. I've just read some topics on this subject, but no one helped me,
so I ask if there's anyone that can help me...
Today all sounds in Entourage and in the other application of Mac
Office 2004 have gone. I don't hear any sound no more. Every preference
sound is OK (in all applications).
I reinstalled Office and I've updated to version 11.2.1... but nothing
yet... I tried to delete the preferences, but nothing changed. I tried
with universal access in system preferences, but it didn't work. I've
Mac OS X 10.4.3
What can I do?
10Q, panzer72

Seems like there is a certain .plist file that trashing will bring them
back. I've just gotten used to not having sounds as mine left long ago and
I got tired of fighting it.

-Mark


I have OS X 10.3.9 and 11.2.1 office
 
P

Priyanka Singhal [MSFT]

Hi ,

I have a couple of questions that can help me investigate this more :

a. Do you have this problem only in office apps or other apps also
b. Can you specify the preferences that you are looking at
c. which preferences did you trash

If you have not already, try this :
1. move your user\library\preferences\Microsoft folder to some other
location say desktop
2. Launch entourage
3. go to entourage | preferences| notification
4. check the notifications that you want
5. quit and relaunch entourage

Please let me know if this solves the problem .
Thanks,
Priyanka
 
P

panzer72

Hi, thank you to all... I posted an analog message in the newsgroup of
entourage and one boy helped me with this suggest: launch and quite
garageband, after all office application closed, and try... I tried and
now all sound are back.
Thank you again.
 
P

panzer72

Hi, thank you to all... I posted an analog message in the newsgroup of
entourage and one boy helped me with this suggest: launch and quite
garageband, after all office application closed, and try... I tried and
now all sound are back.
Thank you again.
 

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