non -english characters problem in mail-merger

[Ruslan]

I mail-merge text MS-Word document into Outlook Express.
Somewere on the way all my Russian charactes are replaced
by "?".

How can I stop this from happening ???

HELP !!!!!!!!!

 

[Peter Jamieson]

There may be no solution to this, but...

Which version of Windows, Word and Outlook Express? Which language version
of these programs are you using (e.g. are the WIndows/Word/OE menus in
English, Russian, or what?)

In Outlook Express, does it make any difference if you change the default
encoding in Tools|Options|Send|International Settings?

 

[Ruslan]

Windows 2000
(English menu
I am using standard ways of windows to switch between
English and Russian keyboards and character set.)


Outlook Express 6 (International Setting set to "Cyrillic
(Windows)")

Word 97


Shuarly many non-english users should have this problem !!!



Ruslan

 

[Paul Gorodyansky]

Hi,

Windows 2000
(English menu
I am using standard ways of windows to switch between
English and Russian keyboards and character set.)


Outlook Express 6 (International Setting set to "Cyrillic
(Windows)")

Word 97


Shuarly many non-english users should have this problem !!!

I guess, mail-merge as many other operations, depends on
System Code Page of your Windows and you have it currently
as "Western European, 1252".
Because usually ??? are the result of using wrong Code Page.
It's not hard to verify - just try to change System Code Page
and see how it works after that (should work just fine, no
more question marks).

So:
1) Please read first "Cyrillic in Outlook Express" instruction -
may be it'll help (but I doubt it); it describes ???
situation, but for different case.
The instruction is in the "Russian in Browsers/Mail/News"
section of my site.

2) Please read about System Code Page and how (if feasible)
change it to "Cyrillic, 1251" - it's in the
"Full Russification" section of my site.

 

[Paul Gorodyansky]

Forgot to mention - if you curious how Word may replace all
Cyrillic to question marks, then please read how Word does the
same when you try to create a plain text (.TXT) file from
Cyrillic document - it's in
Chapter 2 "Copy/Paste; Word and .TXT"
of the "Unicode related issues" section of my site.

 

[Ruslan]

Thank you so much !!!

It is working now !!!!

I have gone to your site and just followed your advice for
win 2000 and after that for Outlook Express.

And now it is working how it should.

Thank You !!!!!!!!!!!