S
Shannon Jacobs
Worst of the actual symptoms is that popup memo fields appear in an
unreadable and unchangeable 4 point font. This started to afflict my
Word XP (Word 2002 10.6829.6830 SP3) a few days ago. At first I
thought it was due to one problematic file, but now it seems to be
widespread, afflicting all DOC files.
In the past, this sort of snafu has usually been related to a
corrupted normal.dot file, and the usual fix has been to delete or
rename the normal.dot file and let Word create a fresh and uncorrupted
one. No can do. No such file. Extensive searches. If the sordid
details will help, let me know, but at this point I am very confident
in stating that there is *NO* file named normal.dot anywhere on my
machine. That is not so reassuring, however, since the OS also denies
there was any file named normalfunny.dot on the machine, even though
Word seemed to think that such a file existed, even to the point of
letting me delete it. (Presumably a remnant of a previous episode of
normal.dot corruption?)
Kind of in a rush, and don't want to do another massive reinstall of
Word. Any other constructive suggestions or useful diagnostic
procedures? (For now, I'm just going to word around it rather blindly,
and continue wishing that more of my customers would use ODF rather
than Microsoft's poisonous files.)
unreadable and unchangeable 4 point font. This started to afflict my
Word XP (Word 2002 10.6829.6830 SP3) a few days ago. At first I
thought it was due to one problematic file, but now it seems to be
widespread, afflicting all DOC files.
In the past, this sort of snafu has usually been related to a
corrupted normal.dot file, and the usual fix has been to delete or
rename the normal.dot file and let Word create a fresh and uncorrupted
one. No can do. No such file. Extensive searches. If the sordid
details will help, let me know, but at this point I am very confident
in stating that there is *NO* file named normal.dot anywhere on my
machine. That is not so reassuring, however, since the OS also denies
there was any file named normalfunny.dot on the machine, even though
Word seemed to think that such a file existed, even to the point of
letting me delete it. (Presumably a remnant of a previous episode of
normal.dot corruption?)
Kind of in a rush, and don't want to do another massive reinstall of
Word. Any other constructive suggestions or useful diagnostic
procedures? (For now, I'm just going to word around it rather blindly,
and continue wishing that more of my customers would use ODF rather
than Microsoft's poisonous files.)