Normal.dot problems

[Teri]

I can't find this problem in any of the posts. I work for a global company;
my location is in the U.S. I recently received a Word document from an
employee in Singapore. Now, my normal.dot is changed--I'm getting items like
the "Japanese Consistency Checker", under Customize I'm seeing the "Japanese
Greetings" toolbar option, under Options, there are tabs for "Asian
Typography" and "Japanese Find". Also, there are markings on a blank
document that do not print but are very annoying when I am typing a document.
I have tried renaming every single instance of normal.dot to
normal_old1.dot, old2.dot, etc. and this keeps coming up. What can I do?
Can anyone please help?

 

[Jay Freedman]

I can't find this problem in any of the posts. I work for a global
company; my location is in the U.S. I recently received a Word
document from an employee in Singapore. Now, my normal.dot is
changed--I'm getting items like the "Japanese Consistency Checker",
under Customize I'm seeing the "Japanese Greetings" toolbar option,
under Options, there are tabs for "Asian Typography" and "Japanese
Find". Also, there are markings on a blank document that do not
print but are very annoying when I am typing a document. I have tried
renaming every single instance of normal.dot to normal_old1.dot,
old2.dot, etc. and this keeps coming up. What can I do? Can anyone
please help?

All of that comes from having Japanese language support enabled. The article
at http://support.microsoft.com/kb/839371 explains how to turn it off.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Teri]

Terrific!! Worked perfectly! Thank you SO MUCH!!