normal.dot problems

[Robert King]

Is there any way to stop this? I don't have any macro viruses or any
external COM apps loaded. Every time I close word, this dialogue appears:

"The file Normal.dot already exists. Do you want to replace the existing
file?"

I click No. Then it asks me to "Save As....". I click cancel.

Then File -> Exit... Same thing.

"Changes have been made that affect the global template, Normal.dot. Do you
want to save those changes?"

Click no.

Word Exists.


Repeat Ad Infinitum.

 

[Robert King]

BTW, Word 2k on win2k.

I've tried deleting and renaming Normal.dot but to no avail.

 

[Suzanne S. Barnhill]

Did you get Word as part of Works Suite? Are you using Word as your email
editor?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Robert King]

I fixed it.

I had a sneaking suspicion that it was Norton Anti-Virus Corporate Edition
that the school passed out for free, because my install of Norton Anti-Virus
2002 also ceased to function.

I'm not sure exactly what the correct fix _would_ have been, but I'm sure a
re-install of either will be fine.