Normal.dot template

[Sal]

Hi
I am using 2003 and have been trying to change some default settings that
just don't seem to stay! Also I have created some AutoText and AutoCorrect
entries and these seem to disappear when I open word up again. I tried to
search and locate the normal.dot template with a view to deleting it, but
cannot find it in the normal structure despite a really in depth (search in
hidden folders) search. Any ideas anybody please?
Regards.S

 

[Graham Mayor]

Normal.dot is a hidden file in the folder indicated at tools > options >
file locations > user templates.

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Graham Mayor - Word MVP


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[DeanH]

Normal.dot file is usally in the foolowing directory:
C:\Documents and Settings\{userID}\Application Data\Microsoft\Office\User
Templates
but to check look in Tools, Options, File Locations, User templates and see
which directory this points at.

Have you tried The Save All function after doing a customisation of Autotext
entry?
After whatever change, press Shft+File, Save All. Close Word and reopen to
see if the change has been retained.
If this works, question for you, do you have Acrobat installed?
The Acrobat addin can cause some things not to be saved to the Normal.dot,
such as new Autotext entries, etc.
If you do have Acrobat then have a look at this webpage, especially the
section on Add/Remove Program, Modify. I had similar problems with Customise
and Autotext, doing the following solved the problem but I also found that if
you do the instructions and then reboot, Open and close word, then reverse
the Modify instructions, the Acrobat functions return without the clashes
with saving Customise and Autotext, etc.
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

Hope this helps
DeanH