Normal.dot

[jl]

More challenges! Something's corrupted this file and has caused my header
and footer info to default to bold/italic with font Arial 12. No bold or
italic should appear (and hadn't before). Given a choice, I would change the
default font size to 8 as well. I have followed past postings and properly
opened normal.dot after doing searches to confirm its location and have
processed/saved the changes that I wanted. I've even re-searched and deleted
other references to normal.dot after having made changes to try and ensure
that the system would not be confused. I have rebooted after doing this and
still come back to find the freaking bold/italic bs! This is nuts......can
someone suggest/fill me in on what steps I'm missing in trying to get this
done? Thank you in advance.....Jeff Lynch

 

[Cindy M.]

Hi =?Utf-8?B?amw=?=,

Which version of Word? Exactly which changes did you make? (It's hard to make
suggestions when we don't know what you've done!)

The formatting of Header and Footer are controlled by styles of the same name.
Have you checked the definition of those two styles?

More challenges! Something's corrupted this file and has caused my header
and footer info to default to bold/italic with font Arial 12. No bold or
italic should appear (and hadn't before). Given a choice, I would change the
default font size to 8 as well. I have followed past postings and properly
opened normal.dot after doing searches to confirm its location and have
processed/saved the changes that I wanted. I've even re-searched and deleted
other references to normal.dot after having made changes to try and ensure
that the system would not be confused. I have rebooted after doing this and
still come back to find the freaking bold/italic bs! This is nuts......can
someone suggest/fill me in on what steps I'm missing in trying to get this
done?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail

 

[jl]

Hello Cindy:

Word 2003 SP3.

I didn't knowingly make any changes and that's part of the point here.....I
don't even know how this started....all I know is that I recently noticed the
activity as I routinely go to view header and footer and add the file
name/path option to the footer of documents I create. I will try the option
of opening the style section and seeing whether this is an issue.

The real question and point here for me, however, was the reaction by the
system to the changing of normal.dot. I had searched/found/opening it
properly, made changes to both header/footer areas-clearing the incorrect
bold/italic settings, dumping all other references to normal.dot after saving
it with the corrections and then rebooting to make sure everything had
cleared out after emptying the recycle bin.

The issue was that the very next blank document came up just as before
changing normal.dot. That is what I didn't/don't get. It's like something
else is over-riding the settings in normal.dot. That just doesn't make sense
to me.

Thanks for responding.

jl

 

[Cindy M.]

Hi =?Utf-8?B?amw=?=,

I didn't knowingly make any changes

I was referring to exactly which actions you took when you opened Normal.dot.
It's still not completely clear to me what you did, there. Do you actually have
text in the header/footer of your Normal.dot? Do you see bold and italic in the
Normal.dot?

Please do check the style settings. It's remotely possible that some text in
some document was formatted unknowingly with these styles, that it was selected
and formatted bold/italic and that the style was set to automatically update
back to the template.

However...

The issue was that the very next blank document came up just as before
changing normal.dot. That is what I didn't/don't get. It's like something
else is over-riding the settings in normal.dot. That just doesn't make sense
to me.

Besides what I described above, it could be also be an Add-in.

I suggest you try:

1. Rename Normal.dot to Normal.OLD
2. Restart Word. Do you see the problem in a new document?
3. If not, then the problem was in Normal.dot
4. If you do still see the problem, quit Word.
5. Delete the new Normal.dot that Word just generated (you still have
Normal.OLD)
6. Hold down Ctrl and start Word again, to force it into "Safe mode". Is the
problem gone now? If yes, then you have an Add-in of some kind that's doing
this.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail

 

[jl]

Cindy:

Just as a follow-up FYI....sometimes the best solutions end up being the
easiest. After messing some more with it just now after being tied up for a
month, I simply decided to trash the normal and normal.old I had. Sure
enough, on the next start of Word, it re-created a normal that got rid of the
issue.

Done.

jl