Normal.dot

[Richard R]

Even though I have made no changes to a document, when I exit Word I get
the following message "Changes have been made that affect the global
template, Normal.dot. Do you want to save those changes?" Is there a way to
get rid of that message? Thanks.

 

[Suzanne S. Barnhill]

The usual cause of this message (when you know you have not made changes) is
a poorly written add-in. Two of the most notorious are the Norton Office
Plug-in and the Microsoft Works Suite Add-in for Word. Check Tools |
Templates and Add-ins for a start, but note that COM add-ins will not be
listed; you can find *some* of those using the tool available from
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm, but the
two add-ins mentioned above are among the ones that elude even that
diagnostic tool.

 

[HT]

Check "Tools, Options, Save" and de-select "prompt to save normal template"

 

[Suzanne S. Barnhill]

Absolutely do not do this! This is analogous to taking the battery out of
your smoke detector. You *want* to know when something is attempting to
change Normal.dot. If you disable the prompt, you give permission for any
software (including malicious viruses) to change Normal.dot without asking
or telling you.

 

[Richard R]

There are no Add-ins listed. I have re-checked "Prompt to save Normal
Template" Could there be other solutions to the problem?

 

[Suzanne S. Barnhill]

COM add-ins will not be listed in the Templates and Add-ins dialog. See
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

 

[Richard R]

Suzanne -- I have found a COM Add-in called "Web page wizard". Should I
remove it? Thanks for your help.

 

[Suzanne S. Barnhill]

You might shop it around. A lot of people have been looking for the Web Page
Wizard lately. <g> If you're not using it, I would at least move it
somewhere where it can do no harm.

 

[Richard R]

I removed the "Webpage wizard" COM Add-in and I still get the "Changes have
been made that affect the global template, Normal.dot........ etc.". I guess
I can't win. Thanks

 

[Charles Kenyon]

COM add-ins need to be uninstalled, not just moved or removed, I think.