Normal template missing

[marlene9195]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)

I just installed Office 2008 on my second computer. The normal template is missing from "my template." When I close Word I get an error message that tells me to check my network connection or check to see that the disk was properly inserted or not corrupt. I reinstalled Microsoft Office but that didn't fix the problem. What should I do to fix the problem?

 

[John McGhie]

Hi Marlene:

First, apply Microsoft Office 2008 for Mac 12.0.1 Update
<http://www.microsoft.com/mac/downloads.mspx>

Your Normal Template should be the level above "My Templates" and it's named
"Normal.dotm"

/Users/ ~ /Library/Application Support/Microsoft/Office/User Templates/

But all bets are off until you get that update in.

Cheers

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)

I just installed Office 2008 on my second computer. The normal template is
missing from "my template." When I close Word I get an error message that
tells me to check my network connection or check to see that the disk was
properly inserted or not corrupt. I reinstalled Microsoft Office but that
didn't fix the problem. What should I do to fix the problem?

--
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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]