Norton antispam has disappeared

[influential]

On a new Packard Bell PC, had Outlook 2003 and Norton's Anti-Spam software
nicely synched up (as well as other Norton protection software).

One day Outlook crashed, and the resulting error seemed to imply it had a
disagreement with Norton's integrated Anti-Spam software.

Now, the "This is Spam" and "This isn't Spam" type buttons have disappeared
from their toolbar, and it no longer shifts dodgy emails into the Norton
folder. Incoming emails still have their subject line tainted with "Norton
AntiSpam", so something is working.

Don't want to reinstall Outlook particularly, but wondered if anyone had
come across this before.

Any help appreciated.

 

[Terry Swift]

Sounds more like a Norton issue. I'd uninstall the SPAM software, then
reinstall to see if you get the buttons and usage back that you had before.

 

[Brian Tillman]

On a new Packard Bell PC, had Outlook 2003 and Norton's Anti-Spam
software nicely synched up (as well as other Norton protection
software).

One day Outlook crashed, and the resulting error seemed to imply it
had a disagreement with Norton's integrated Anti-Spam software.

It wouldn't surprise me. Norton tools are well-known for not playing well
with Outlook.

Don't want to reinstall Outlook particularly, but wondered if anyone
had come across this before.

Try reinstalling Norton.