Not a Mail Merge Main Document

[dixie]

A client has recently upgraded from Office 2000 to Office 2002 (XP) on which SP2 and SP3 has been applied. When they try to automate to a Word Mailmerge template, from Access, they get the error that says that the document is not a mailmerge main document. Further investigation shows that if you just double click the template, you get the message that says "Opening This Will Run the Following SQL Command". I know that this is a problem with Word 2003 and that there is a registry change that is specific to Word 2003 that can fix the problem. I have never seen this outside of Word 2003. Was this change made in SP3 for Word 2002? If so, the registry change won't work as it is specifically for Office 11.0, not Office 10.0. The Access application was developed in Access 2000. I have other clients running it fine using Word 2002 - hence my question about the Service Packs.

Does anyone know how to fix this problem? Please?

dixie

 

[Peter Jamieson]

Was this change made in SP3 for Word 2002?

Yes.

If so, the registry change won't work as it is specifically for Office

11.0, not Office 10.0.

The KB article at

http://support.microsoft.com/default.aspx?scid=kb;en-us;825765

now describes the procedure for both Word 2003 and Word 2002 SP3 - in
essence, for Word 2003 you need to use

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options

and for Word 2002 you use

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options

--
Peter Jamieson

A client has recently upgraded from Office 2000 to Office 2002 (XP) on which
SP2 and SP3 has been applied. When they try to automate to a Word Mailmerge
template, from Access, they get the error that says that the document is not
a mailmerge main document. Further investigation shows that if you just
double click the template, you get the message that says "Opening This Will
Run the Following SQL Command". I know that this is a problem with Word
2003 and that there is a registry change that is specific to Word 2003 that
can fix the problem. I have never seen this outside of Word 2003. Was this
change made in SP3 for Word 2002? If so, the registry change won't work as
it is specifically for Office 11.0, not Office 10.0. The Access application
was developed in Access 2000. I have other clients running it fine using
Word 2002 - hence my question about the Service Packs.

Does anyone know how to fix this problem? Please?

dixie