Not able to change the Language on an incoming email

[Dotti]

I have been receiving emails with "wingdings" or some language that displays
"boxes" instead of characters. How do I change the language to Western
Europe?

 

[Mary]

In the email, go to View, encoding and change it.

 

[Milly Staples [MVP - Outlook]]

You don't - message encoding is set by the sender.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dotti asked:

| I have been receiving emails with "wingdings" or some language that
| displays "boxes" instead of characters. How do I change the language
| to Western Europe?