S
Stockley
Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange
Hi
On Friday everything was fine. However when I came to work on Monday all my MAC computers won't connect to Exchange. I can set these accounts up on Windows (outlook2007) computers and access them without issues, or I can connect on the Mac's using OWA however Entourage won't connect.
ERROR DETAILS:
When I attempt to set up a new account in Entourage I enter in all the details
Email address : ***@prettypollution.com
Exchange server : server.prettypollution.local
LDAP server : server.prettypollution.local
When I verify settings I get "Verification Failed: The end of file was reached (-39)" Some of your account settings are incorrect. Click the left arrow and verify the items highlighted in RED.
When I 'click the left arrow' the "Exchange server" setting is marked RED. However these settings are definitely correct. I have tried server, server.prettypollution.local, and the IP address (all of these I can ping or resolve).
I tried putting in something that was I know is incorrect and got a different error message saying that it couldn't be found in DNS.
SERVER DETAILS:
Windows 2003 server, exchange 2003 server, both are on the same server. The server is also a Global Cataloque server.
TROUBLESHOOTING:
I can access via OWA
I can use network utility to resolve and ping both (server) and (server.prettypollution.local). DNS seems to be fine. I have removed the servers A record and reregistered it into DNS. I have tried clearing DNS cache, restarted DNS and the server/computers
I have an HP 24 port switch. The computers and server are plugged directly into it. There is no software firewall on the computers/server.
USING TERMINAL I CAN TELNET TO THE EXCHANGE SERVER.... ie
telnet server 25
This connects me to exchange and I get the standard exchange banner - 220 ESMTP Mail server etc
I hope someone is able to help or provide some further tools I could use to troubleshoot a MAC connection to Exchange. I have limitted experience troubleshooting mac issues.
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange
Hi
On Friday everything was fine. However when I came to work on Monday all my MAC computers won't connect to Exchange. I can set these accounts up on Windows (outlook2007) computers and access them without issues, or I can connect on the Mac's using OWA however Entourage won't connect.
ERROR DETAILS:
When I attempt to set up a new account in Entourage I enter in all the details
Email address : ***@prettypollution.com
Exchange server : server.prettypollution.local
LDAP server : server.prettypollution.local
When I verify settings I get "Verification Failed: The end of file was reached (-39)" Some of your account settings are incorrect. Click the left arrow and verify the items highlighted in RED.
When I 'click the left arrow' the "Exchange server" setting is marked RED. However these settings are definitely correct. I have tried server, server.prettypollution.local, and the IP address (all of these I can ping or resolve).
I tried putting in something that was I know is incorrect and got a different error message saying that it couldn't be found in DNS.
SERVER DETAILS:
Windows 2003 server, exchange 2003 server, both are on the same server. The server is also a Global Cataloque server.
TROUBLESHOOTING:
I can access via OWA
I can use network utility to resolve and ping both (server) and (server.prettypollution.local). DNS seems to be fine. I have removed the servers A record and reregistered it into DNS. I have tried clearing DNS cache, restarted DNS and the server/computers
I have an HP 24 port switch. The computers and server are plugged directly into it. There is no software firewall on the computers/server.
USING TERMINAL I CAN TELNET TO THE EXCHANGE SERVER.... ie
telnet server 25
This connects me to exchange and I get the standard exchange banner - 220 ESMTP Mail server etc
I hope someone is able to help or provide some further tools I could use to troubleshoot a MAC connection to Exchange. I have limitted experience troubleshooting mac issues.