Not enough memory or disk space for picture

[DRW]

Gang,
I just had 2, possibly related, problems with Word. I'm running Office
10.1.5 on a G5 Mac that's running Panther (the latter of which was
installed as an "upgrade" and not as an "archive and install," if that
makes any difference for this issue).

The two problems:

1) I had Word running already with a document open. I was in the
Finder and double-clicked a different Word doc. The "ghost" Word
image appeared briefly as would normally happen when opening a doc,
and Word came to the front, but the doc never opened in it. I then tried
using File>Open from within Word, and the doc opened just fine. So I
closed the doc, and tried again from the finder, again with it failing to
open.

I then tried double-clicking several other Word docs in various folders,
and none of them would open from the Finder.

So I quit Word, then double-clicked one of the files and they opened
just fine.

Problem solved, right?

No.

2) Well, the first doc I tried unsuccessfully to open, above, has a picture
embedded in it, just a fancy text graphic, nothing big (the entire Word
doc is only 36k). I saw it when I opened it the first time from within
Word.

But now whenever I open it, I get a message saying "There is not
enough memory or disk space to display or print the picture" and the
box where the pic should be is empty. Further, if I hover the mouse
over it, it turns into a hand, and a pop-up says "hyperlink." There is no
link there (ctrl-click and select edit hyperlink). Even further, the
contextual menu has an option to edit picture or to show the picture
toolbar, neither of which does a darned thing.

Relatedly, in the View>Toolbars menu, there is no "picture" option, but I
don't know if there normally is one there, anyway.

Still, what's going on here? The picture displayed properly once, and
now it says it can't be displayed due to lack of memory or disk space
(neither of which is true).

Thanks for any advice,
_dennis

 

[DRW]

I'm replying to my own message.

Re. the document with the picture that would no longer display, and
gave me the warning about insufficient memory or disk space...

I decided to select the empty box, copy, and pasted into a new
document. Sure enough, the picture pasted in just fine, with no
warning messages.

But the weird part is that when I changed back over to the original doc's
window, the picture was now displaying!

Ug. What will freak out in this app next?

Still, if anyone has any suggestions as to a cause of all this erratic
behavior, I'd love to hear and maybe clean it up.

TIA,
Dennis

 

[Jim Gordon]

Hi

My first suggestion is run Disk Utility First Aid and repair permissions. If
that doesn't fix the problem then single-click a Word document in Finder
(don't double-click it - opening it is not the idea). Use the Finder's FILE
menu and choose Get Info. In the "Open With" section of Get Info choose
"other" and navigate to your Application copy of Microsoft Word. Check the
dialog box check the box to always use word. Then in the Get Info dialog
click "Change All."

-Jim Gordon
Mac MVP

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