Not Receiving Email from Some Known Senders

[Angela K3300]

Hi. I just got a new home PC from Dell. I am using Outlook 2003. I am also
running McAfee Security Center. I am not receiving email from some senders
that I know. They are not going to my Junk Email folder or my McAfee
Anti-Spam folder. One sender whose email I am not receiving is my husbands.
He is getting a message back from his postmaster that says "Delivery is
delayed to these recipients...This message has not been delivered. Microsoft
Exchange will continue to try delivering the message on your behalf." Even he
sends an email to a distribution list and I am in the list, the other
recipients receive the message but I do not. I havel already talked to McAfee
and they are saying their software is not the problem. Thanks in advance for
any help.

 

[Brian Tillman [MVP-Outlook]]

Hi. I just got a new home PC from Dell. I am using Outlook 2003. I am also
running McAfee Security Center. I am not receiving email from some senders
that I know. They are not going to my Junk Email folder or my McAfee
Anti-Spam folder. One sender whose email I am not receiving is my husbands.
He is getting a message back from his postmaster that says "Delivery is
delayed to these recipients...This message has not been delivered. Microsoft
Exchange will continue to try delivering the message on your behalf." Even
he
sends an email to a distribution list and I am in the list, the other
recipients receive the message but I do not. I havel already talked to
McAfee
and they are saying their software is not the problem. Thanks in advance for
any help.

This doesn't sound like an issue you can address. Your sender is receiving a
notification from his mail server that it can't reach your mail server so the
message isn't reaching your mailbox. That's at a point prior to your Outlook
ever even getting a chance to see the message. You wouldn't see it even if
you logged into your mailbox with a web server because it hasn't been
delivered yet. It's a mail service provider level issue.