Hattie said:
I am not able to receive emails from many people - many only 15% are coming
through based on phone calls. I removed all restrictions. I also am getting
very little junk email. This has been going on for 13 days. The only thing
(that I know of) that I did was change the password for the Outgoing Server
as we were asked to changed this password. I am using Outlook 2007.
And we are to guess who is your e-mail provider? I and other users have
noticed problems in getting e-mails accepted by Hotmail lately (they've been
rejected e-mails from entire domains and ISPs). It is a long-known problem
that Hotmail will accept e-mails but they never arrive in the recipient's
mailbox (and I'm not talking about them getting moved into the Junk folder
since that is part of their webmail mailbox).
Have you even tried using the webmail interface to your account to check if
e-mails are getting moved into a folder other than the Inbox, like the
Junk/Spam or Trash folders? You never mentioned if you use POP or IMAP to
access your mailbox. POP only accesses the Inbox folder (as seen by your
webmail interface). IMAP only access the folders to which you chose to
subscribe. If using Hotmail then you either use POP or HTTP/Deltasync (but
no version of Outlook natively supports Deltasync so you would have to
install the Outlook Connector add-in but which you never mentioned). If you
are using Exchange then discuss the problem with your Exchange admin.
Settings or access to the outgoing (SMTP) mail host has nothing to do with
how you access your incoming (POP/IMAP/HTTP/Exchange) mail host.
