"Not Responding" problem

E

Eddie Kasper

This is probably a stupid issue that has been bugging me for the last two
weeks.

When I save files from either Outlook, Adobe, Word, etc. it's starting to
randomly to become non-responsive. Example:

Normally, I would save a file attachement from an email I received by just
click Save As and choose a folder I desire to save it in with no hesitation
whatsoever. Now when I click on a folder in the Save As window, it acts as
though it's not responding. Sure enough, at the top of that window it says
(Not Responding). However, after about 30 to 60 seconds, it would then open
up to that folder. Thereafter, I could open another folder without a hitch
but if I wanted to go further into the directory tree, it would do it
again...Not Responding.

Does anyone know what I am talking about? If so, what's the solution?

Note: I've updated my XP with Windows Update about that time it started
acting up. One of the update is Windows Media 11. Here's the list of my
updates in the last two weeks:

Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
(DOT4USB) Friday, January 19, 2007 Microsoft Update

Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series (DOT4)
Friday, January 19, 2007 Microsoft Update

Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
(DOT4PRT) Friday, January 19, 2007 Microsoft Update

Windows XP Update for Windows XP (KB920342) Friday, January 19, 2007
Microsoft Update

Windows XP Update for Windows XP (KB928388) Wednesday, January 10, 2007
Microsoft Update

Windows XP Windows Media Player 11 Wednesday, January 10, 2007 Microsoft
Update

Windows XP Remote Desktop Connection (Terminal Services Client 6.0) for
Windows XP (KB925876) Wednesday, January 10, 2007 Microsoft Update

Windows XP Update for Windows XP (KB920342) Wednesday, January 10, 2007
Microsoft Update

Windows XP Windows Malicious Software Removal Tool - January 2007 (KB890830)
Wednesday, January 10, 2007 Microsoft Update

Office 2003 Update for Outlook 2003 Junk Email Filter (KB925534) Wednesday,
January 10, 2007 Microsoft Update

Also note that I did not make any changes to my Windows XP settings other
than these two things:

In msconfig, I disabled one program called Altiris which I have no earthly
idea what's it for other than a local recovery program. And in Outlook, I've
added "Junk E-mail" to my Favorites Folder.

Update: I do believe I have narrowed it down to Outlook 2003. When Oulook is
not open, all seems to be working fine. However, when I open it up again and
try to save into or open up a folder through Outlook, Word and Adobe, it
hangs and says "Not Responding" for about 30-60 seconds and it does it
randomly.

Any help would be greatly appreciated.
 
M

Milly Staples [MVP - Outlook]

Do you have mapped network drives? If yes, unmap any that show disconnected.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Eddie Kasper asked:

| This is probably a stupid issue that has been bugging me for the last
| two weeks.
|
| When I save files from either Outlook, Adobe, Word, etc. it's
| starting to randomly to become non-responsive. Example:
|
| Normally, I would save a file attachement from an email I received by
| just click Save As and choose a folder I desire to save it in with no
| hesitation whatsoever. Now when I click on a folder in the Save As
| window, it acts as though it's not responding. Sure enough, at the
| top of that window it says (Not Responding). However, after about 30
| to 60 seconds, it would then open up to that folder. Thereafter, I
| could open another folder without a hitch but if I wanted to go
| further into the directory tree, it would do it again...Not
| Responding.
|
| Does anyone know what I am talking about? If so, what's the solution?
|
| Note: I've updated my XP with Windows Update about that time it
| started acting up. One of the update is Windows Media 11. Here's the
| list of my updates in the last two weeks:
|
| Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
| (DOT4USB) Friday, January 19, 2007 Microsoft Update
|
| Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
| (DOT4) Friday, January 19, 2007 Microsoft Update
|
| Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
| (DOT4PRT) Friday, January 19, 2007 Microsoft Update
|
| Windows XP Update for Windows XP (KB920342) Friday, January 19, 2007
| Microsoft Update
|
| Windows XP Update for Windows XP (KB928388) Wednesday, January 10,
| 2007 Microsoft Update
|
| Windows XP Windows Media Player 11 Wednesday, January 10, 2007
| Microsoft Update
|
| Windows XP Remote Desktop Connection (Terminal Services Client 6.0)
| for Windows XP (KB925876) Wednesday, January 10, 2007 Microsoft
| Update
|
| Windows XP Update for Windows XP (KB920342) Wednesday, January 10,
| 2007 Microsoft Update
|
| Windows XP Windows Malicious Software Removal Tool - January 2007
| (KB890830) Wednesday, January 10, 2007 Microsoft Update
|
| Office 2003 Update for Outlook 2003 Junk Email Filter (KB925534)
| Wednesday, January 10, 2007 Microsoft Update
|
| Also note that I did not make any changes to my Windows XP settings
| other than these two things:
|
| In msconfig, I disabled one program called Altiris which I have no
| earthly idea what's it for other than a local recovery program. And
| in Outlook, I've added "Junk E-mail" to my Favorites Folder.
|
| Update: I do believe I have narrowed it down to Outlook 2003. When
| Oulook is not open, all seems to be working fine. However, when I
| open it up again and try to save into or open up a folder through
| Outlook, Word and Adobe, it hangs and says "Not Responding" for about
| 30-60 seconds and it does it randomly.
|
| Any help would be greatly appreciated.
 
E

Eddie Kasper

That did the trick. I just did away with two mapped drives that I no longer
needed.

Thank you very much!

Milly Staples said:
Do you have mapped network drives? If yes, unmap any that show disconnected.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Eddie Kasper asked:

| This is probably a stupid issue that has been bugging me for the last
| two weeks.
|
| When I save files from either Outlook, Adobe, Word, etc. it's
| starting to randomly to become non-responsive. Example:
|
| Normally, I would save a file attachement from an email I received by
| just click Save As and choose a folder I desire to save it in with no
| hesitation whatsoever. Now when I click on a folder in the Save As
| window, it acts as though it's not responding. Sure enough, at the
| top of that window it says (Not Responding). However, after about 30
| to 60 seconds, it would then open up to that folder. Thereafter, I
| could open another folder without a hitch but if I wanted to go
| further into the directory tree, it would do it again...Not
| Responding.
|
| Does anyone know what I am talking about? If so, what's the solution?
|
| Note: I've updated my XP with Windows Update about that time it
| started acting up. One of the update is Windows Media 11. Here's the
| list of my updates in the last two weeks:
|
| Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
| (DOT4USB) Friday, January 19, 2007 Microsoft Update
|
| Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
| (DOT4) Friday, January 19, 2007 Microsoft Update
|
| Windows XP Hewlett-Packard - Other Hardware - Officejet 6200 series
| (DOT4PRT) Friday, January 19, 2007 Microsoft Update
|
| Windows XP Update for Windows XP (KB920342) Friday, January 19, 2007
| Microsoft Update
|
| Windows XP Update for Windows XP (KB928388) Wednesday, January 10,
| 2007 Microsoft Update
|
| Windows XP Windows Media Player 11 Wednesday, January 10, 2007
| Microsoft Update
|
| Windows XP Remote Desktop Connection (Terminal Services Client 6.0)
| for Windows XP (KB925876) Wednesday, January 10, 2007 Microsoft
| Update
|
| Windows XP Update for Windows XP (KB920342) Wednesday, January 10,
| 2007 Microsoft Update
|
| Windows XP Windows Malicious Software Removal Tool - January 2007
| (KB890830) Wednesday, January 10, 2007 Microsoft Update
|
| Office 2003 Update for Outlook 2003 Junk Email Filter (KB925534)
| Wednesday, January 10, 2007 Microsoft Update
|
| Also note that I did not make any changes to my Windows XP settings
| other than these two things:
|
| In msconfig, I disabled one program called Altiris which I have no
| earthly idea what's it for other than a local recovery program. And
| in Outlook, I've added "Junk E-mail" to my Favorites Folder.
|
| Update: I do believe I have narrowed it down to Outlook 2003. When
| Oulook is not open, all seems to be working fine. However, when I
| open it up again and try to save into or open up a folder through
| Outlook, Word and Adobe, it hangs and says "Not Responding" for about
| 30-60 seconds and it does it randomly.
|
| Any help would be greatly appreciated.
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