O
ohaya
Hi,
A couple weeks ago, I asked our sys admin to install MS Photo Editor on
my system (Win2K, Office 2000), and it was working fine. However, since
this week, whenever I try to start Photo Editor, I am getting the error:
"No File Format Information Can Be Found in the Registry"
I searched Google, and got pointers to the MSKB article Q260151, and I
checked, and on my system, those privileges are indeed unchecked, so I
informed our sys admin about this. She checked on it, and said that
this is the way it's setup for everyone (we're in a Windows domain, and
I guess they have policies configured centrally), but that I was the
only person in the office who was having this problem.
If the sys admin logs onto the system as Administrator, it works fine.
If she logs in as a different user, she gets the same problem.
I don't know what else to do about this, as they won't change things to
give me permission to "allow" the settings in the registry in that
article. She's offered to give me a different machine (which she says
has Photo Editor working), but I have a ton of files on the system and
would prefer not having to migrate to a new PC.
Is anyone aware of anything else that might be causing this problem?
I'd really like to get use of Photo Editor back if possible.
Thanks,
Jim
A couple weeks ago, I asked our sys admin to install MS Photo Editor on
my system (Win2K, Office 2000), and it was working fine. However, since
this week, whenever I try to start Photo Editor, I am getting the error:
"No File Format Information Can Be Found in the Registry"
I searched Google, and got pointers to the MSKB article Q260151, and I
checked, and on my system, those privileges are indeed unchecked, so I
informed our sys admin about this. She checked on it, and said that
this is the way it's setup for everyone (we're in a Windows domain, and
I guess they have policies configured centrally), but that I was the
only person in the office who was having this problem.
If the sys admin logs onto the system as Administrator, it works fine.
If she logs in as a different user, she gets the same problem.
I don't know what else to do about this, as they won't change things to
give me permission to "allow" the settings in the registry in that
article. She's offered to give me a different machine (which she says
has Photo Editor working), but I have a ton of files on the system and
would prefer not having to migrate to a new PC.
Is anyone aware of anything else that might be causing this problem?
I'd really like to get use of Photo Editor back if possible.
Thanks,
Jim