Notification of assigned issues on PWA site

O

Old School

I know about signing up for alerts but it seems like that when you are
assigned an issue you should get a notfication even if you have not signed up
for an alert.
They sometimes can be high priority and you should get a direct
notification of the issue you are assigned since the owner of the issue
cannot usually make sure that the assigned user is signed up for the alert.
 
M

Marc Soester

Hi Old School,

When an issue is assigned to a user, this user will receive a notification,
even if he did not set the alert.
I hope thishelps
 
O

Old School

No, we weren't getting them so I found it after posting this message. After
much digging I found that I had to go to Site Settings> Modify site content
for the issues and turn on "Send e-mail to person assigned to issue". For
some reason it was off by default.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top