Notification sounds

[Jayne_Bowen]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I have just installed the latest update to Office for Mac and I now have this incredibly annoying alert play every time Entourage does a send/receive. I can't work out how to turn this off. Any ideas?

Thanks heaps!

 

[Diane Ross]

I have just installed the latest update to Office for Mac and I now have this
incredibly annoying alert play every time Entourage does a send/receive. I
can't work out how to turn this off. Any ideas?

Under Entourage in the Menu bar, select Preferences --> Notifications

Uncheck the sounds.

 

[lga]

I'm having the same problem. The only sound box checked is the outgoing mail. Any other suggestions?

thanks

 

[Diane Ross]

I'm having the same problem. The only sound box checked is the outgoing mail.
Any other suggestions?

Are you running any rules that play a sound?
Have you tested in a new Identity?
Have you tested in a new User?

 

[Jayne_Bowen]

Hi, The sound is the "No Mail" sound which is automatically checked when you update to the latest version. Just uncheck the box in preferences under entourage menu.

 

[lga]

:

I'm having the same problem. The only sound box checked is the outgoing

mail. > Any other suggestions?





Are you running any rules that play a sound? Have you tested in a new
Identity? Have you tested in a new User?





-- Diane





no rules. i will check the other two when i have a chunk of time to set
up all the info that is required to do that and make them functional.
thanks for the suggestions.

 

[Sheri Boeyink]

I'm not getting any sounds when new mail arrives. I've checked the sound buttons on preferences. My computer volume is up...but it's still not working. I need to hear a sound when new mail arrives:-( I'm new to entourage...any ideas??

 

[Diane Ross]

I'm not getting any sounds when new mail arrives. I've checked the sound
buttons on preferences. My computer volume is up...but it's still not working.
I need to hear a sound when new mail arrives:-( I'm new to entourage...any
ideas??

What version of Entourage are you using? What OS?

Have you tested in a new Identity?
Have you tested in a new User?

If you can hear sounds from other applications, but not the Entourage sounds
have a look at this Apple Knowledge Base article.

Mac OS X: No audio from certain multimedia content
<http://support.apple.com/kb/HT2178?viewlocale=en_US>

An application may have set your audio output settings too high. If that
fails and you have GarageBand, try opening and closing it.

Entourage 2008 installed 12.0.0 version has a bug with sounds. Update to
12.0.1 or higher to fix.