Nov. Updates fail on install

[bigblu91]

I just attempted to install the 2 Nov. Office updates(KB919029 and junk email
filter).
I first d/l'd the installers and tried to install them and that failed. I
then went to Windows Update and tried that route only to end with the same
results.

I'm using XP Home SP2 FULLY updated. I have Office 2003 Pro FULLY updated.

I used Windows Update to identify the need for the updates and navigated to
the update pages and d/l'd them to install. I tried the 919029 first and it
fail and then I tried the email filter and it failed. I then went back to
Windows Update and tried to get them there. They were d/l'd on Win Update but
failed in the install. I first posted this in the Window Update Discussion
and they refered me here. There are others having this same problem posting
there also.

 

[JPL]

See also: "I just cannot install updates, impossible", 11/12/2006 in this
forum

JPL

 

[OKIGiveIn]

Here is something that worked for me after all else failed - and I do mean ALL.

In my case I was able to analyse the problem to one of the word, excel or
powerpoint reader programs that I had installed from before I installed the
full office. For some reason known only to Microsoft the update program was
trying to install the update to these programs on a non-existant drive.

I removed these programs and tried the install from a separately downloaded
copy of office2003-KB919029-FullFile-ENU.exe and finally the install worked
with no false reminders appearing.

I hope this helps - if it does please let others know so that they can
confirm the solution.

 

[bigblu91]

Here is something that worked for me after all else failed - and I do mean ALL.

In my case I was able to analyse the problem to one of the word, excel or
powerpoint reader programs that I had installed from before I installed the
full office. For some reason known only to Microsoft the update program was
trying to install the update to these programs on a non-existant drive.

I removed these programs and tried the install from a separately downloaded
copy of office2003-KB919029-FullFile-ENU.exe and finally the install worked
with no false reminders appearing.

I hope this helps - if it does please let others know so that they can
confirm the solution.

Thanks for a response but that is N/A for me because I never had any viewers
installed. The thing that is aggrevating is, it updated fine with the
previous updates when done from the Office Update site. I have already
uninstalled completely after trying all the other "suggestions" from the
windows update discussions and will reinstall when I get a chance since it is
such a pain in the butt.

 

[GPrewitt]

I'm having the same problem with KB919029 all my other updates installed, but
this one will not I have tried everything.