Here's Office MVP Beth Melton's answer to a similar question:
It could be caused by some corruption in the Registry. Exit Word and in the
Registry drill down to:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\List Gallery Presets
and delete/rename the entire "List Gallery Presets" key. Word will create a
new on upon starting.
As always, prior to making any changes to the Registry you should review
"Backing up the Registry" and "Restoring the Registry" in the Registry
Help.
In this situation you may want to use the Registry/Export Registry file
command, export your selected branch, and then delete the key. That way if
you find the change wasn't necessary or incorrect, you can merge the
deleted branch back to the Registry by double-clicking the resulting file.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://www.mvps.org/word
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