O2007: A data file did not close properly ...

[Bill Cohagan]

I've just converted to Office Outlook 2007 and am now getting consistent
error messages each time I open a profile (of which I have 2). I get the
message that "A data file did not close properly last time ..."

I've run repair on both pst files and the messages stopped briefly, but came
back quickly. I've Googled this issue and based on what I found I've
disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned. What's
going on? Is this a known problem? Is there as solution short of reverting
back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Russ Valentine [MVP-Outlook]]

Ensure that Outlook is exiting completely. Ensure that indexing of the file
has been given a chance to complete. The message will eventually go away.
Don't let it bother you so much. You do back up your data, right?

 

[DL]

Try a completely new profile - not copied

 

[Bill Cohagan]

DL
I'm using 2 distinct new profiles already, although the PST files are
copied from another machine. (This is all part of "upgrading" to a new
laptop.)

Bill

 

[Bill Cohagan]

Russ
How does one reasonably ensure that Outlook has exited "completely"? I
don't find having to fire up Task Manager each time I exit Outlook to be a
reasonable solution. It's not so easy to ignore this when you get the "data
file was not closed properly last time" dialog and you have to sit there and
wait for the rescan to finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be given "extra
time" after closing the app that it (Outlook) should provide a warning
dialog or some such -- or simply should not close down until it can do so
gracefully. I would point out that I did NOT see this behavior using O2003,
so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill

Ensure that Outlook is exiting completely. Ensure that indexing of the
file has been given a chance to complete. The message will eventually go
away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]

I've just converted to Office Outlook 2007 and am now getting consistent
error messages each time I open a profile (of which I have 2). I get the
message that "A data file did not close properly last time ..."

I've run repair on both pst files and the messages stopped briefly, but
came back quickly. I've Googled this issue and based on what I found I've
disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned. What's
going on? Is this a known problem? Is there as solution short of
reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Russ Valentine [MVP-Outlook]]

We are using Task Manager only to troubleshoot your individual problem. In
no way was I suggesting it as a permanent workaround. If you want help with
this, you're going to have to provide at least some information. The
minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]

Russ
How does one reasonably ensure that Outlook has exited "completely"? I
don't find having to fire up Task Manager each time I exit Outlook to be a
reasonable solution. It's not so easy to ignore this when you get the
"data file was not closed properly last time" dialog and you have to sit
there and wait for the rescan to finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until it
can do so gracefully. I would point out that I did NOT see this behavior
using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill

Ensure that Outlook is exiting completely. Ensure that indexing of the
file has been given a chance to complete. The message will eventually go
away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]

I've just converted to Office Outlook 2007 and am now getting consistent
error messages each time I open a profile (of which I have 2). I get the
message that "A data file did not close properly last time ..."

I've run repair on both pst files and the messages stopped briefly, but
came back quickly. I've Googled this issue and based on what I found
I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned. What's
going on? Is this a known problem? Is there as solution short of
reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Bill Cohagan]

Russ

OK, I didn't know we were troubleshooting. I thought you were simply telling
me, "don't sweat it", and my reaction was perhaps "not useful". How do I
determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I then
constructed 2 new profiles under O2007 and pointed them at their respective
pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems found)
I fire up O2007, specify the profile, and it loads the profile and I get the
popup from the toolbar that "a file was not closed properly..."

Since scanpst reports no problems I don't get why O2007 is complaining? Any
ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual problem. In
no way was I suggesting it as a permanent workaround. If you want help
with this, you're going to have to provide at least some information. The
minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]

Russ
How does one reasonably ensure that Outlook has exited "completely"? I
don't find having to fire up Task Manager each time I exit Outlook to be
a reasonable solution. It's not so easy to ignore this when you get the
"data file was not closed properly last time" dialog and you have to sit
there and wait for the rescan to finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until it
can do so gracefully. I would point out that I did NOT see this behavior
using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill

Ensure that Outlook is exiting completely. Ensure that indexing of the
file has been given a chance to complete. The message will eventually go
away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I have
2). I get the message that "A data file did not close properly last
time ..."

I've run repair on both pst files and the messages stopped briefly, but
came back quickly. I've Googled this issue and based on what I found
I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution short of
reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Russ Valentine [MVP-Outlook]]

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools > Instant
Search > Indexing Status.

We also still need to know how you configured your current installation to
use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]

Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not useful".
How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I then
constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems
found) I fire up O2007, specify the profile, and it loads the profile and
I get the popup from the toolbar that "a file was not closed properly..."

Since scanpst reports no problems I don't get why O2007 is complaining?
Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual problem.
In no way was I suggesting it as a permanent workaround. If you want help
with this, you're going to have to provide at least some information. The
minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]

Russ
How does one reasonably ensure that Outlook has exited "completely"? I
don't find having to fire up Task Manager each time I exit Outlook to be
a reasonable solution. It's not so easy to ignore this when you get the
"data file was not closed properly last time" dialog and you have to sit
there and wait for the rescan to finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until it
can do so gracefully. I would point out that I did NOT see this behavior
using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of the
file has been given a chance to complete. The message will eventually
go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I have
2). I get the message that "A data file did not close properly last
time ..."

I've run repair on both pst files and the messages stopped briefly,
but came back quickly. I've Googled this issue and based on what I
found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution short
of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Bill Cohagan]

Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my personal
email (via Comcast POP/SMTP). As I already described I created 2 new
profiles in O2007, then set the data files for each to point at the
respective PST file (each of which was copied from the old machine.) I
accomplished this using the [Data Files...] button on the Control Panel's
[Mail Setup] applet. Let me know if there are additional details I have
overlooked.

As for indexing, I don't find an [Indexing Status] entry on that menu, but
then I have not enabled Instant Search in O2007 so I'd guess that's why.

Finally, when I exit outlook while observing the process list in TM I see
the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current installation to
use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]

Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not useful".
How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I then
constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems
found) I fire up O2007, specify the profile, and it loads the profile and
I get the popup from the toolbar that "a file was not closed properly..."

Since scanpst reports no problems I don't get why O2007 is complaining?
Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual problem.
In no way was I suggesting it as a permanent workaround. If you want
help with this, you're going to have to provide at least some
information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited "completely"? I
don't find having to fire up Task Manager each time I exit Outlook to
be a reasonable solution. It's not so easy to ignore this when you get
the "data file was not closed properly last time" dialog and you have
to sit there and wait for the rescan to finish before you can use
Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until it
can do so gracefully. I would point out that I did NOT see this
behavior using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of the
file has been given a chance to complete. The message will eventually
go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I have
2). I get the message that "A data file did not close properly last
time ..."

I've run repair on both pst files and the messages stopped briefly,
but came back quickly. I've Googled this issue and based on what I
found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution short
of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Bill Cohagan]

Russ

A bit more experimenting...

I find that if I let Outlook stay open long enough to get the completion
message on the "repair" then the next time I open that profile I do NOT get
the message. So it appears that O2007 is performing some fixup that is not
done by scanpst.exe. I've done this now on both profiles and currently both
profiles load without the popup message. I've even tried going back and
forth, opening one profile, closing down, opening the other, and no longer
get the popup. Perhaps this is all that was needed; however I have done
this before on both profiles -- but perhaps it was before I disabled all of
the addins. In any case, should the popup return I'll be right back here!

Thanks again for the help.

Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current installation to
use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]

Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not useful".
How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I then
constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems
found) I fire up O2007, specify the profile, and it loads the profile and
I get the popup from the toolbar that "a file was not closed properly..."

Since scanpst reports no problems I don't get why O2007 is complaining?
Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual problem.
In no way was I suggesting it as a permanent workaround. If you want
help with this, you're going to have to provide at least some
information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited "completely"? I
don't find having to fire up Task Manager each time I exit Outlook to
be a reasonable solution. It's not so easy to ignore this when you get
the "data file was not closed properly last time" dialog and you have
to sit there and wait for the rescan to finish before you can use
Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until it
can do so gracefully. I would point out that I did NOT see this
behavior using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of the
file has been given a chance to complete. The message will eventually
go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I have
2). I get the message that "A data file did not close properly last
time ..."

I've run repair on both pst files and the messages stopped briefly,
but came back quickly. I've Googled this issue and based on what I
found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution short
of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Russ Valentine [MVP-Outlook]]

So what did you do with the PST files that your new profiles created?
Since Outlook 2007 relies on indexing for its search feature to function
properly, why did you decide not to enable it?
--
Russ Valentine
[MVP-Outlook]

Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my personal
email (via Comcast POP/SMTP). As I already described I created 2 new
profiles in O2007, then set the data files for each to point at the
respective PST file (each of which was copied from the old machine.) I
accomplished this using the [Data Files...] button on the Control Panel's
[Mail Setup] applet. Let me know if there are additional details I have
overlooked.

As for indexing, I don't find an [Indexing Status] entry on that menu,
but then I have not enabled Instant Search in O2007 so I'd guess that's
why.

Finally, when I exit outlook while observing the process list in TM I see
the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current installation
to use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]

Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not useful".
How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I
then constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems
found) I fire up O2007, specify the profile, and it loads the profile
and I get the popup from the toolbar that "a file was not closed
properly..."

Since scanpst reports no problems I don't get why O2007 is complaining?
Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual problem.
In no way was I suggesting it as a permanent workaround. If you want
help with this, you're going to have to provide at least some
information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited "completely"?
I don't find having to fire up Task Manager each time I exit Outlook
to be a reasonable solution. It's not so easy to ignore this when you
get the "data file was not closed properly last time" dialog and you
have to sit there and wait for the rescan to finish before you can use
Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until
it can do so gracefully. I would point out that I did NOT see this
behavior using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of
the file has been given a chance to complete. The message will
eventually go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I
have 2). I get the message that "A data file did not close properly
last time ..."

I've run repair on both pst files and the messages stopped briefly,
but came back quickly. I've Googled this issue and based on what I
found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution short
of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Bill Cohagan]

Because my previous experience with Outlook search was so dismal I long ago
switched to Google desktop for searching on my own machine, including
Outlook files. I considered enabling it on the off chance that it has
improved; however decided against it until I had logged some time using
Outlook without it. I prefer to enable features one at a time over a period
of time so that if problems arise I have a clue as to what might have caused
them.

Bill

So what did you do with the PST files that your new profiles created?
Since Outlook 2007 relies on indexing for its search feature to function
properly, why did you decide not to enable it?
--
Russ Valentine
[MVP-Outlook]

Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my
personal email (via Comcast POP/SMTP). As I already described I created 2
new profiles in O2007, then set the data files for each to point at the
respective PST file (each of which was copied from the old machine.) I
accomplished this using the [Data Files...] button on the Control Panel's
[Mail Setup] applet. Let me know if there are additional details I have
overlooked.

As for indexing, I don't find an [Indexing Status] entry on that menu,
but then I have not enabled Instant Search in O2007 so I'd guess that's
why.

Finally, when I exit outlook while observing the process list in TM I
see the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current installation
to use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]
Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not useful".
How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I
then constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems
found) I fire up O2007, specify the profile, and it loads the profile
and I get the popup from the toolbar that "a file was not closed
properly..."

Since scanpst reports no problems I don't get why O2007 is complaining?
Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual
problem. In no way was I suggesting it as a permanent workaround. If
you want help with this, you're going to have to provide at least some
information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited "completely"?
I don't find having to fire up Task Manager each time I exit Outlook
to be a reasonable solution. It's not so easy to ignore this when you
get the "data file was not closed properly last time" dialog and you
have to sit there and wait for the rescan to finish before you can
use Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until
it can do so gracefully. I would point out that I did NOT see this
behavior using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of
the file has been given a chance to complete. The message will
eventually go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I
have 2). I get the message that "A data file did not close properly
last time ..."

I've run repair on both pst files and the messages stopped briefly,
but came back quickly. I've Googled this issue and based on what I
found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution
short of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Bill Cohagan]

I missed your first question

I removed the generated pst files from the profiles. My profiles contain
only a single pst file each.

Bill

So what did you do with the PST files that your new profiles created?
Since Outlook 2007 relies on indexing for its search feature to function
properly, why did you decide not to enable it?
--
Russ Valentine
[MVP-Outlook]

Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my
personal email (via Comcast POP/SMTP). As I already described I created 2
new profiles in O2007, then set the data files for each to point at the
respective PST file (each of which was copied from the old machine.) I
accomplished this using the [Data Files...] button on the Control Panel's
[Mail Setup] applet. Let me know if there are additional details I have
overlooked.

As for indexing, I don't find an [Indexing Status] entry on that menu,
but then I have not enabled Instant Search in O2007 so I'd guess that's
why.

Finally, when I exit outlook while observing the process list in TM I
see the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current installation
to use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]
Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not useful".
How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I
then constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both pst
files. Immediately after running scanpst (which reported no problems
found) I fire up O2007, specify the profile, and it loads the profile
and I get the popup from the toolbar that "a file was not closed
properly..."

Since scanpst reports no problems I don't get why O2007 is complaining?
Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual
problem. In no way was I suggesting it as a permanent workaround. If
you want help with this, you're going to have to provide at least some
information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited "completely"?
I don't find having to fire up Task Manager each time I exit Outlook
to be a reasonable solution. It's not so easy to ignore this when you
get the "data file was not closed properly last time" dialog and you
have to sit there and wait for the rescan to finish before you can
use Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide a
warning dialog or some such -- or simply should not close down until
it can do so gracefully. I would point out that I did NOT see this
behavior using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of
the file has been given a chance to complete. The message will
eventually go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I
have 2). I get the message that "A data file did not close properly
last time ..."

I've run repair on both pst files and the messages stopped briefly,
but came back quickly. I've Googled this issue and based on what I
found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution
short of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Russ Valentine [MVP-Outlook]]

I knew we'd finally get to the answer. Google desktop is your problem. Lose
it.
--
Russ Valentine
[MVP-Outlook]

Because my previous experience with Outlook search was so dismal I long
ago switched to Google desktop for searching on my own machine, including
Outlook files. I considered enabling it on the off chance that it has
improved; however decided against it until I had logged some time using
Outlook without it. I prefer to enable features one at a time over a
period of time so that if problems arise I have a clue as to what might
have caused them.

Bill

So what did you do with the PST files that your new profiles created?
Since Outlook 2007 relies on indexing for its search feature to function
properly, why did you decide not to enable it?
--
Russ Valentine
[MVP-Outlook]

Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my
personal email (via Comcast POP/SMTP). As I already described I created
2 new profiles in O2007, then set the data files for each to point at
the respective PST file (each of which was copied from the old machine.)
I accomplished this using the [Data Files...] button on the Control
Panel's [Mail Setup] applet. Let me know if there are additional details
I have overlooked.

As for indexing, I don't find an [Indexing Status] entry on that menu,
but then I have not enabled Instant Search in O2007 so I'd guess that's
why.

Finally, when I exit outlook while observing the process list in TM I
see the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current installation
to use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]
Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not
useful". How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I
then constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both
pst files. Immediately after running scanpst (which reported no
problems found) I fire up O2007, specify the profile, and it loads the
profile and I get the popup from the toolbar that "a file was not
closed properly..."

Since scanpst reports no problems I don't get why O2007 is
complaining? Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual
problem. In no way was I suggesting it as a permanent workaround. If
you want help with this, you're going to have to provide at least
some information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited
"completely"? I don't find having to fire up Task Manager each time
I exit Outlook to be a reasonable solution. It's not so easy to
ignore this when you get the "data file was not closed properly last
time" dialog and you have to sit there and wait for the rescan to
finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be given
"extra time" after closing the app that it (Outlook) should provide
a warning dialog or some such -- or simply should not close down
until it can do so gracefully. I would point out that I did NOT see
this behavior using O2003, so apparently this is a new "feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of
the file has been given a chance to complete. The message will
eventually go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I
have 2). I get the message that "A data file did not close
properly last time ..."

I've run repair on both pst files and the messages stopped
briefly, but came back quickly. I've Googled this issue and based
on what I found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution
short of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Bill Cohagan]

Well, I'm willing to try that as a troubleshooting step; however I don't
think I'm willing to give up Google desktop for the sake of O2007! Google
desktop caused no such problems with O2003 so the problem was introduced by
O2007.

Thanks for the suggestion. I'll let you know what I find. (BTW, the problem
did return and is ongoing.)

Bill

I knew we'd finally get to the answer. Google desktop is your problem. Lose
it.
--
Russ Valentine
[MVP-Outlook]

Because my previous experience with Outlook search was so dismal I long
ago switched to Google desktop for searching on my own machine, including
Outlook files. I considered enabling it on the off chance that it has
improved; however decided against it until I had logged some time using
Outlook without it. I prefer to enable features one at a time over a
period of time so that if problems arise I have a clue as to what might
have caused them.

Bill

So what did you do with the PST files that your new profiles created?
Since Outlook 2007 relies on indexing for its search feature to function
properly, why did you decide not to enable it?
--
Russ Valentine
[MVP-Outlook]
Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my
personal email (via Comcast POP/SMTP). As I already described I created
2 new profiles in O2007, then set the data files for each to point at
the respective PST file (each of which was copied from the old
machine.) I accomplished this using the [Data Files...] button on the
Control Panel's [Mail Setup] applet. Let me know if there are
additional details I have overlooked.

As for indexing, I don't find an [Indexing Status] entry on that menu,
but then I have not enabled Instant Search in O2007 so I'd guess that's
why.

Finally, when I exit outlook while observing the process list in TM I
see the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current
installation to use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]
Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not
useful". How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I
then constructed 2 new profiles under O2007 and pointed them at their
respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both
pst files. Immediately after running scanpst (which reported no
problems found) I fire up O2007, specify the profile, and it loads
the profile and I get the popup from the toolbar that "a file was not
closed properly..."

Since scanpst reports no problems I don't get why O2007 is
complaining? Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual
problem. In no way was I suggesting it as a permanent workaround. If
you want help with this, you're going to have to provide at least
some information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited
"completely"? I don't find having to fire up Task Manager each time
I exit Outlook to be a reasonable solution. It's not so easy to
ignore this when you get the "data file was not closed properly
last time" dialog and you have to sit there and wait for the rescan
to finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be
given "extra time" after closing the app that it (Outlook) should
provide a warning dialog or some such -- or simply should not close
down until it can do so gracefully. I would point out that I did
NOT see this behavior using O2003, so apparently this is a new
"feature".

Surely this is not expected behavior, right?

Thanks,
Bill


Ensure that Outlook is exiting completely. Ensure that indexing of
the file has been given a chance to complete. The message will
eventually go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I
have 2). I get the message that "A data file did not close
properly last time ..."

I've run repair on both pst files and the messages stopped
briefly, but came back quickly. I've Googled this issue and based
on what I found I've disabled *all* Outlook addins, but no joy.

This is really a confidence breaker as far as O2007 is concerned.
What's going on? Is this a known problem? Is there as solution
short of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill

 

[Russ Valentine [MVP-Outlook]]

Well at the very least, update it. Google Desktop is a constant nemesis in
Office 2007. Personally, I would never touch it.
--
Russ Valentine
[MVP-Outlook]

Well, I'm willing to try that as a troubleshooting step; however I don't
think I'm willing to give up Google desktop for the sake of O2007! Google
desktop caused no such problems with O2003 so the problem was introduced
by O2007.

Thanks for the suggestion. I'll let you know what I find. (BTW, the
problem did return and is ongoing.)

Bill

I knew we'd finally get to the answer. Google desktop is your problem.
Lose it.
--
Russ Valentine
[MVP-Outlook]

Because my previous experience with Outlook search was so dismal I long
ago switched to Google desktop for searching on my own machine,
including Outlook files. I considered enabling it on the off chance that
it has improved; however decided against it until I had logged some time
using Outlook without it. I prefer to enable features one at a time over
a period of time so that if problems arise I have a clue as to what
might have caused them.

Bill

So what did you do with the PST files that your new profiles created?
Since Outlook 2007 relies on indexing for its search feature to
function properly, why did you decide not to enable it?
--
Russ Valentine
[MVP-Outlook]
Russ

There are 2 profiles because I have 2 distinct email accounts (with
different providers) that I read using Outlook. One is my employer's
Exchange Server (which I access via POP/SMTP) and the other is my
personal email (via Comcast POP/SMTP). As I already described I
created 2 new profiles in O2007, then set the data files for each to
point at the respective PST file (each of which was copied from the
old machine.) I accomplished this using the [Data Files...] button on
the Control Panel's [Mail Setup] applet. Let me know if there are
additional details I have overlooked.

As for indexing, I don't find an [Indexing Status] entry on that
menu, but then I have not enabled Instant Search in O2007 so I'd guess
that's why.

Finally, when I exit outlook while observing the process list in TM I
see the Outlook.exe task disappear around 8 seconds after the O2007 UI
disappears from my screen.

Thanks,
Bill

Just the ideas I've already posted:
1. Outlook isn't closing properly. Check and see.
2. Outlook isn't finished indexing your file. Check and see. Tools >
Instant Search > Indexing Status.

We also still need to know how you configured your current
installation to use your previous data file. Why are there 2?
--
Russ Valentine
[MVP-Outlook]
Russ

OK, I didn't know we were troubleshooting. I thought you were simply
telling me, "don't sweat it", and my reaction was perhaps "not
useful". How do I determine my "indexing status"?

As for migrating I copied the 2 pst files from the other machine. I
then constructed 2 new profiles under O2007 and pointed them at
their respective pst files.

Finally, I've done some experimenting. I've run scanpst.exe on both
pst files. Immediately after running scanpst (which reported no
problems found) I fire up O2007, specify the profile, and it loads
the profile and I get the popup from the toolbar that "a file was
not closed properly..."

Since scanpst reports no problems I don't get why O2007 is
complaining? Any ideas on this?

Bill

We are using Task Manager only to troubleshoot your individual
problem. In no way was I suggesting it as a permanent workaround.
If you want help with this, you're going to have to provide at
least some information. The minimum:
1. Confirm whether Outlook is exiting completely
2. State your indexing status
3. State how you migrated your data to this profile. If you did so
incorrectly you corrupted your profile.
--
Russ Valentine
[MVP-Outlook]
Russ
How does one reasonably ensure that Outlook has exited
"completely"? I don't find having to fire up Task Manager each
time I exit Outlook to be a reasonable solution. It's not so easy
to ignore this when you get the "data file was not closed properly
last time" dialog and you have to sit there and wait for the
rescan to finish before you can use Outlook.

It seems to me that if there are requirements that Outlook be
given "extra time" after closing the app that it (Outlook) should
provide a warning dialog or some such -- or simply should not
close down until it can do so gracefully. I would point out that I
did NOT see this behavior using O2003, so apparently this is a new
"feature".

Surely this is not expected behavior, right?

Thanks,
Bill


message Ensure that Outlook is exiting completely. Ensure that indexing
of the file has been given a chance to complete. The message will
eventually go away.
Don't let it bother you so much. You do back up your data, right?
--
Russ Valentine
[MVP-Outlook]
I've just converted to Office Outlook 2007 and am now getting
consistent error messages each time I open a profile (of which I
have 2). I get the message that "A data file did not close
properly last time ..."

I've run repair on both pst files and the messages stopped
briefly, but came back quickly. I've Googled this issue and
based on what I found I've disabled *all* Outlook addins, but no
joy.

This is really a confidence breaker as far as O2007 is
concerned. What's going on? Is this a known problem? Is there as
solution short of reverting back to O2003?

Thanks in advance for any suggestions/pointers, etc.

Bill