O2007 no InfoBar, no pictures in HTML

M

Michael-Vicente

I've upgraded to O2007 on a XP SP2 PC. In stead of pictures I get red a red X
in HTML mails. There is no InfoBar so there is no option to correct this. I
have deselected the "do not download" option in the Trustcentre.

When starting O2007 in Safemode I do see the pictures in emails from trusted
senders and in email from new senders I do get the InfoBar. I've tried
repairing the installation (no success) and removed and reinstalled O2007 (no
success).

Any help would be greatly appreciated!
Many thanks,
Michael
 
B

Brian Tillman

Michael-Vicente said:
I've upgraded to O2007 on a XP SP2 PC. In stead of pictures I get red
a red X in HTML mails. There is no InfoBar so there is no option to
correct this. I have deselected the "do not download" option in the
Trustcentre.

When starting O2007 in Safemode I do see the pictures in emails from
trusted senders and in email from new senders I do get the InfoBar.
I've tried repairing the installation (no success) and removed and
reinstalled O2007 (no success).

Check for any add-ins. If you see the images in safe mode, then it usually
means you have an add-in interfering.
 
M

Michael-Vicente

Brian, thanks! I de-activated them all, rebooted but still no Infobar and no
downloaded pictures. Any suggestions?
 
B

Brian Tillman

Michael-Vicente said:
Brian, thanks! I de-activated them all, rebooted but still no Infobar
and no downloaded pictures. Any suggestions?

Try deleting the (hidden) file %AppData%\Microsoft\Outlook\outcmd.dat. Try
a new mail profile.
 
M

Michael-Vicente

Both didn't work, still no infobar and pictures

Brian Tillman said:
Try deleting the (hidden) file %AppData%\Microsoft\Outlook\outcmd.dat. Try
a new mail profile.
 

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