Occasionally everything aligns right

[Jay Boshara]

In Entourage 2004 on an iMac running 10.3.5, occasionally when I open the
program everything aligns right. This applies to the email address field,
the Subject line, and even the message body. If I close the program and
open it up again it works normally for a while, then a day or two later the
problem reappears. I have checked several times to confirm that Junk E-Mail
Protection is indeed OFF. I have rebuilt, verified and compacted the
database several times -- all to no effect. What gives?

 

[Barry Wainwright]

In Entourage 2004 on an iMac running 10.3.5, occasionally when I open the
program everything aligns right. This applies to the email address field,
the Subject line, and even the message body. If I close the program and
open it up again it works normally for a while, then a day or two later the
problem reappears. I have checked several times to confirm that Junk E-Mail
Protection is indeed OFF. I have rebuilt, verified and compacted the
database several times -- all to no effect. What gives?

This is a problem that is affecting a small minority of users from time to
time.

The trigger appears to be the viewing of certain types of complex HTML
messages. The fix is to quit & restart Entourage, until MS come up with a
bug-fix.