P
Pierre Levesque
MODI OCR issue resolved!
Several weeks ago, I posted the message below a few times referring to a
problem I was having with MS Microsoft Office Document Imaging (MODI) losing
its ability to scan and OCR. I received no responses of substance and
basically gave up on the problem until a few days ago when I started getting
the following windows error message:
"The instruction at "0x009a96bc" referenced memory at "0x0000000". The
memory could not be "written"
It was happening everytime I opened windows explorer and sometimes when I
opened Internet explorer (IE7).
After doing much research on google, the most common fix was to turn off the
WIA service (windows acquisition service) for that specific error message as
it caused conflicts with HP OfficeJet software. I have a wireless HP7410.
So I tried to turn off the service and it was already turned off. In
experimenting and trying to turn it back on, I found it would hang and could
not turn back on. So I decided to uninstall the HP printer altogether as it
was not fully functional anyways. I figured why not clean out the registry
from all things HP and just do a re-install.
I did this and it fixed the error message. I turned WIA back on and along
with that, tried to open an .mdi MODI file I had on my desktop. It opened
without a hitch and the OCR worked again! Clearly the HP scanner drivers
caused a conflict within the OS. So... if you have an HP printer/scanner,
I suggest you uninstall and perform a software re-install of the software.
PL connarchATyahoo.com
Several weeks ago, I posted the message below a few times referring to a
problem I was having with MS Microsoft Office Document Imaging (MODI) losing
its ability to scan and OCR. I received no responses of substance and
basically gave up on the problem until a few days ago when I started getting
the following windows error message:
"The instruction at "0x009a96bc" referenced memory at "0x0000000". The
memory could not be "written"
It was happening everytime I opened windows explorer and sometimes when I
opened Internet explorer (IE7).
After doing much research on google, the most common fix was to turn off the
WIA service (windows acquisition service) for that specific error message as
it caused conflicts with HP OfficeJet software. I have a wireless HP7410.
So I tried to turn off the service and it was already turned off. In
experimenting and trying to turn it back on, I found it would hang and could
not turn back on. So I decided to uninstall the HP printer altogether as it
was not fully functional anyways. I figured why not clean out the registry
from all things HP and just do a re-install.
I did this and it fixed the error message. I turned WIA back on and along
with that, tried to open an .mdi MODI file I had on my desktop. It opened
without a hitch and the OCR worked again! Clearly the HP scanner drivers
caused a conflict within the OS. So... if you have an HP printer/scanner,
I suggest you uninstall and perform a software re-install of the software.
PL connarchATyahoo.com