odd error message

M

mrjim

I recently bought an Imac and have been trying to switch my files from
MS Word 2000, which is what I had on my PC, to the Word that's in
Office Mac X. I burned the files onto a CD, then copied them to the
hard drive of the Imac. The document I am trying to open on the Imac
uses frames and various other graphical devices, in addition to text.
It looks great in Word 2000 but when I try to open this document in
Office Mac Word, I get a white screen with the following error
message: "This page uses frames, but your browser doesn't support
them." I'm not sure what the "browser" has to do with anything here
but the Imac came with Safari. I can't believe Safari is too
unsophisticated as not to support frames. I tried making Internet
Explorer my default browser for a time but got the same message when I
tried to open the file. Thanks for any help
 
J

John McGhie

Hi Jim:

Let's assume your Word versions are correct:

Word 2000 supports Internet Explorer 5 XML.

Word X supports Internet Explorer 4 HTML.

And Safari has severe bother with Frames if a page attempts to load more
than three of them.

The upshot is that documents saved "As a web page" from the PC in Word 2000
will not read very well (if at all) in Word X or Safari on the Mac.

Interestingly, documents saved from Word 2003 on the PC will work a lot
better.

However, the real solution is to go back to the PC and save those documents
as "Documents" in the Word .doc format. All versions of Mac Word later than
Word 6 will read that perfectly :)

Cheers


I recently bought an Imac and have been trying to switch my files from
MS Word 2000, which is what I had on my PC, to the Word that's in
Office Mac X. I burned the files onto a CD, then copied them to the
hard drive of the Imac. The document I am trying to open on the Imac
uses frames and various other graphical devices, in addition to text.
It looks great in Word 2000 but when I try to open this document in
Office Mac Word, I get a white screen with the following error
message: "This page uses frames, but your browser doesn't support
them." I'm not sure what the "browser" has to do with anything here
but the Imac came with Safari. I can't believe Safari is too
unsophisticated as not to support frames. I tried making Internet
Explorer my default browser for a time but got the same message when I
tried to open the file. Thanks for any help

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
M

mrjim

Thanks for your suggestion but I already burned the file
in Word 2000 with a .doc extension on the CD, before
transferring it to the hard drive of the Imac--that's the
one I'm not able to open. Can I try saving it in Word
2000 in a way friendlier to Word X? I have found that
Safari will open an htm version of the file pretty well.
But of course to do any work on it I need to be able to
work with it in Word X. Should I try looking around for IE
4 and making that my default browser? >-----Original
Message-----
 
J

John McGhie

Hi Jim:

I need to take a look at one of those files: I don't think it's "actually" a
..doc file.

Please email one that you cannot open to me, so I can take a look inside.

You will need a password to get through the firewall: use Jim]Ehjjoheb!dRYI3
in the Subject line of the message.

Cheers


Thanks for your suggestion but I already burned the file
in Word 2000 with a .doc extension on the CD, before
transferring it to the hard drive of the Imac--that's the
one I'm not able to open. Can I try saving it in Word
2000 in a way friendlier to Word X? I have found that
Safari will open an htm version of the file pretty well.
But of course to do any work on it I need to be able to
work with it in Word X. Should I try looking around for IE
4 and making that my default browser? >-----Original
Message-----

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
J

John McGhie

The problem turned out to be that the file in question is a Frames Document
that relies on the Word PC Web Page View.

This view is not available on the Mac. Mac Word cannot do HTML Frames in
documents. The "Frames" technology in Mac Word is the old text frame
feature that also exists in PC Word.

Jim's document opens straight up in PC Word, but not in Mac Word. Saving
from PC Word as a Web Page enables Jim's document to open correctly in both
Safari and IE on the Mac.

But to achieve his effect in Mac Word, Jim must use either text boxes or
tables.

Cheers


Hi Jim:

I need to take a look at one of those files: I don't think it's "actually" a
.doc file.


Please email one that you cannot open to me, so I can take a look inside.

You will need a password to get through the firewall: use Jim]Ehjjoheb!dRYI3
in the Subject line of the message.

Cheers


Thanks for your suggestion but I already burned the file
in Word 2000 with a .doc extension on the CD, before
transferring it to the hard drive of the Imac--that's the
one I'm not able to open. Can I try saving it in Word
2000 in a way friendlier to Word X? I have found that
Safari will open an htm version of the file pretty well.
But of course to do any work on it I need to be able to
work with it in Word X. Should I try looking around for IE
4 and making that my default browser? >-----Original
Message-----

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 

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