Odd problem with type in Entourage text fields

[Jim Banks]

I'm having a strange problem with Entourage 2004 (OS X 10.4.2), and am
wondering if other people have this issue or know of a fix: The type in text
fields in various places throughout the program is sitting too low in the
box, so that the descenders of the letters are cut off. This happens in mail
composition subject lines, the Filter/Search box at the upper right of the
Entourage window, Advanced Find entry fields, all of the fields in the New
Contact window, and, most annoyingly, in the fields for entering text when
editing rules--it makes it hard to see if you've properly typed in the
addresses or sender names for mail filtering. (Some other fields, like the
title boxes for Tasks and Notes, do display text properly.) Changing the
font preferences does not affect the size of the text in these fields. I did
not have this problem with Entourage X. Anybody know what's up?

Jim Banks

 

[Jim Banks]

I'm not having problems with right-justification, and I don't use
shutterfly.

Jim Banks

This sounds like the cuprit could be the documented "shutterfly plug-in
bug." Are the affected fields also (incorrectly) right-justified?

If so, then my bets lie with the possibility that you recently joined
shutterfly and installed their picture upload manager.

If so, do the following:

In [Main Hard Drive]>Library>Internet Plug-Ins, remove the following:
* Shutterfly
* Shutterfly Plugin Agent

Log out, and then log back in again. Entourage should work fine.

There are other workarounds for uploading pix to shutterfly. Contact them
for support. They supposedly fixed this, but it's evidently still causing
problems.

Craig
San Diego

I'm having a strange problem with Entourage 2004 (OS X 10.4.2), and am
wondering if other people have this issue or know of a fix: The type in text
fields in various places throughout the program is sitting too low in the
box, so that the descenders of the letters are cut off. This happens in mail
composition subject lines, the Filter/Search box at the upper right of the
Entourage window, Advanced Find entry fields, all of the fields in the New
Contact window, and, most annoyingly, in the fields for entering text when
editing rules--it makes it hard to see if you've properly typed in the
addresses or sender names for mail filtering. (Some other fields, like the
title boxes for Tasks and Notes, do display text properly.) Changing the
font preferences does not affect the size of the text in these fields. I did
not have this problem with Entourage X. Anybody know what's up?

Jim Banks

 

[Jim Banks]

I'm not having problems with right-justification, and I don't use
Shutterfly.

Jim Banks