OFF2000 Helpfiles don't work

[Ray]

In Office 2000 it seems one of the service packs has
disabled controls used for navigation in the Help.

I get script errors (coming from Internet Explorer) when
using Help -- popups that should display information and
links to other information do not work.

Using WinXP Pro with all service packs applied so I don't
think I need to update HTMLHelp...

Is there a way to restore the functionality to the Office
2000 Help Files?


Thanks

 

[Pete Lees]

Ray,

In Office 2000 it seems one of the service packs has
disabled controls used for navigation in the Help.

I get script errors (coming from Internet Explorer) when
using Help -- popups that should display information and
links to other information do not work.

Using WinXP Pro with all service packs applied so I don't
think I need to update HTMLHelp...

If you have yet to install Critical Update 811630 then you may find
that this fixes the problem. 811630 upgrades the HTML Help runtime
components to the latest versions.

http://support.microsoft.com/?kbid=811630

But it may also be worth noting that Office Update 262767 turns off
the "Show Me" and pop-up window definition functions in help.

http://support.microsoft.com/?kbid=262767