Office 07 Email Nightmares

[Bob Day]

Just upgragaded from Office Pro 03 (everything worked fine) to Office
Enterprise 07.

The problem is the same everyone else is having, and that is email.

1) In 03, you could do File, New, Email (it couldn't be simpler). In 07,
how do you do that? I have read to add Send to Receipient to the Quick
Access Tool Bar, which I have done, but that then includes an indroduction
filed. More to the point, where are all the options for email from Work 07?
(and I don't mean email merge to 100 clients). I just want to write one
stupid email.

2) In 03, you could set Word to be the default outlook editor. Where do you
do that in Outlook 07? I have an AutoCorrect entery in Word 07 that does not
work in the editor started when you send an email from Outlook 07, so Outlook
07 is not using the full word 07 as the default editor. The option is not
where it use to be in Outlook 03.

3) Finally, there is nothing more fundamental to Outlook/Word than sending
email messages. Why do we have to 'add' these opitions, they should be front
and center where you trip over them, but where are they?

This is an absured oversight on MS part. I am very frustrated. Please
advise and thanks for your help.

Bob

 

[Aeneas]

Bob,
1) You only have to add the Send to Mail Recipient button one time to the
Quick Access toolbar as if you already done; you can then send a document as
the body of an e-mail message from Word by clicking this button and filling
in the the address of the recipient, any recipients of copies; change the
contents of the Subject box if you wish; the Introduction field, which can be
left blank.

2) a) Outlook 2007 uses Word 2007 for both the rendering engine (to read
messages as opposed to IE in earlier versions of Office) and the sole
composition engine to provide a uniform experience; accordingly, there is no
option available to choose Word as the e-mail editor.
2) b) Unformatted AutoCorrect entries, which are stored in a *.acl file
available to key Office 2007 programs including Outlook, work in Outlook just
as they do in Word; formatted AutoCorrect entries, which are stored in
Normal.dotm(x), do not work in Outlook (at least not from my experience).

3) I understand your frustrations but I have to assume that Microsoft's
extensive user studies indicated that the vast majority of Office users send
their e-mail messages from the e-mail client (for example, Outlook) rather
than from Word and that the vast majority of Word users send documents as
attachments rather than in the body of e-mail messages.

The following link provides a link to an interesting whitepaper on the
subject.

 

[Aeneas]

The link to the link to whitepaper, which I omitted from my initial response
is:
http://office.microsoft.com/en-us/outlook/HA102109301033.aspx

 

[Graham Mayor]

1) The 'Introduction' is only an extra bit of text that you can add at the
start of the document used as the body of an e-mail message. A sort of
addition to the 'Subject'. If you don't enter anything in that section, it
is not used!

If you use send to mail recipient as an attachment, the Introduction is
unneccessary and unavailable. You can put your 'Introduction' in the body of
the message. I suppose you could argue that you could do that anyway, but
Introduction keeps your comments separate from the document part of your
message.

The 'send to mail recipient' button as you have no doubt discovered, toggles
the display of the e-mail toolbar and all the functions that provides, just
as it did in earlier versions.

2) A subset of Word is the e-mail editor for Outlook. There is no
alternative text editor. Sharing Word functions with Outlook as an editor
caused untold grief in earlier versions. Removing that link is one of the
more sensible things that Microsoft did with the new version of Outlook
(which is much better than any previous version).

Word is and always was a poor html editor, if you are mailing Word documents
then you should be mailing them as attachments (preferably in PDF format)
which 2007 can also provide (though for reasons of copyright the PDF tool is
a separate download).

3) They are 'front and centre' in Outlook where they are supposed to be -
and available from Word if you want the extra functions Word supplies, just
by clicking the button you have added to the QAT.


--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>