Office 2000 - Contact errors

[Joe Anonymous]

Using Office 2000 sp3, I have several people who have
changed email addresses. When I updated their email
addresses in contacts, any email sent to them went to the
old email address, even though I had deleted the email. I
have deleted the contact entirely, from both contacts and
the Adddress book.

I then reload the contact, and send the person email. It
still goes to the old email address, even though that
address has been deleted.

Any thoughts or ideas?

 

[Alison]

I came across this recently although it was in Outlook XP -
the way I resolved the issue was to:.......
1)Create the contact again.
2)Create a new email making sure you click onto the "To"
icon and manually selecting the new contact name from the
contacts address book - do not let outlook "predict" the
address you want to use (as this is the retained old email
address).
3)Once you have gone through this manual selection of
address it SHOULD resolve the issue by remembering the new
address you have just used!
Hope this helps

 

[Milly Staples [MVP - Outlook]]

See if this article helps the situation:

How to Remove Corrupted Names in Nickname List
http://support.microsoft.com/?kbid=242074

Just replace the word Corrupted with Changed and you should be good to go.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Joe Anonymous <[email protected]> asked:

| Using Office 2000 sp3, I have several people who have
| changed email addresses. When I updated their email
| addresses in contacts, any email sent to them went to the
| old email address, even though I had deleted the email. I
| have deleted the contact entirely, from both contacts and
| the Adddress book.
|
| I then reload the contact, and send the person email. It
| still goes to the old email address, even though that
| address has been deleted.
|
| Any thoughts or ideas?