Office 2000 Installation problems with re-imaged XP

[michael_789]

Hi all,

I recently had my hard drive re-imaged and am now encountering difficulties
re-installing my Office 2000. The installation begins well enough but part
way throguh I get this message:
"Windows files must be installed for your installation to proceed. Insert
your Windows XP Professional Service Pack 3 CD now."

The problem is I don't have any XP CD's - I wasn't given them when I bought
the computer.

When I click on MORE INFORMATION I get this:
"Possible reasons for this problem:
- You have inserted the wrong CD (i.e., a different Windows product than
the version installed)
- The CD-ROM drive in your system is not functioning."

I have successfully installed my copy of Office 2000 on my PC in the past
(pre-reimage) without incident.

My system information indicates that I am running Windows XP Home Edition
5.1.2600 Service Pack 3 Build 2600.

Not sure what I'm doing wrong or if there was something done incorrectly
with the reimage.

Any help would be appreciated.

Cheers

Michael

 

[DL]

What exactly do you mean by re-imaged?

 

[michael_789]

There was a nasty virus that had badly infected my HD. Re-imaging completely
wipes the hard drive clean. The operating system (XP) was then re-installed.
This basically reset the computer back to the state it was in when I bought
it. In other words, nothing that I had put on the computer was there after
the re-imaging - programs, files, pictures, etc.

 

[JoAnn Paules]

Are you actually installing Office or trying to copy it over from some sort
of backup?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

 

[michael_789]

Installing MS Office from a CD.

Are you actually installing Office or trying to copy it over from some sort
of backup?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

There was a nasty virus that had badly infected my HD. Re-imaging
completely
wipes the hard drive clean. The operating system (XP) was then
re-installed.
This basically reset the computer back to the state it was in when I
bought
it. In other words, nothing that I had put on the computer was there after
the re-imaging - programs, files, pictures, etc.

 

[Peter Foldes]

What you are doing wrong is trying to install Office 2000 on a re-imaged system and
the system is not installed correctly or the image of your system was not complete
and missing files that are needed.

My experience with imaging any OS is not great since it always does not do the whole
image of the system

 

[DL]

Have you run & updated winxp?

Installing MS Office from a CD.

Are you actually installing Office or trying to copy it over from some
sort
of backup?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

There was a nasty virus that had badly infected my HD. Re-imaging
completely
wipes the hard drive clean. The operating system (XP) was then
re-installed.
This basically reset the computer back to the state it was in when I
bought
it. In other words, nothing that I had put on the computer was there
after
the re-imaging - programs, files, pictures, etc.

:

What exactly do you mean by re-imaged?

Hi all,

I recently had my hard drive re-imaged and am now encountering
difficulties
re-installing my Office 2000. The installation begins well enough
but
part
way throguh I get this message:
"Windows files must be installed for your installation to proceed.
Insert
your Windows XP Professional Service Pack 3 CD now."

The problem is I don't have any XP CD's - I wasn't given them when I
bought
the computer.

When I click on MORE INFORMATION I get this:
"Possible reasons for this problem:
- You have inserted the wrong CD (i.e., a different Windows product
than
the version installed)
- The CD-ROM drive in your system is not functioning."

I have successfully installed my copy of Office 2000 on my PC in the
past
(pre-reimage) without incident.

My system information indicates that I am running Windows XP Home
Edition
5.1.2600 Service Pack 3 Build 2600.

Not sure what I'm doing wrong or if there was something done
incorrectly
with the reimage.

Any help would be appreciated.

Cheers

Michael

 

[michael_789]

Thx Peter, DL, and JoAnn for responding.

Any suggestions for how to proceed?

Cheers,
Michael