R
Robert F
Context:
Since 2002, I’ve had this Desktop computer running Windows 2000 Professional
OS (upgraded to SP3 since) and 0ffice 2000 Professional both of them
installed through the company network (got this PC in a severance package).
It always worked fine and was used by my family to mainly do surfing on the
Internet, e-mailing with Outlook Express (kids) and Outlook 2002 (my wife)
but also some work with Word, Excel and Power Point.
During that same period I personally was using a Laptop that I bought in
1999. It was running with Windows 98 SE and Office 2000 Premium (Off 2000
Premium is a French version that I bought and installed in France when I
lived there in 2001 ). My laptop worked great though I would have liked to
increase its power and HD capacity but it had reached its physical capacity.
Since the kids are now living in there own apartment, I decided to copy all
my laptop documents to the Desktop, remove from the desktop the Office 2000
Professional (using Add/Remove Programs in the Control Panel) and install
the Office 2000 Premium on the desktop.
I need to do this because the HD on the laptop is almost full and the one on
the Desktop has a lot of space. I also and most importantly need the
thesaurus (not installed with the network installation Off. 2000 Pro )since I
write many documents in French and English. (PS: my old employer has
unfortunately gone bankrupt).
Problem and comments.
I have used the administrator account for the different steps.
The installation of Off. 2000 Premium ended with a comment confirming the
installation was completed (no problem or error identified), but I cannot
launch any of the Off. 2000 Premium applications (Word, Excel, PPT) using the
icon in the Start Menu). I do not get any message but can hear my computer
working for 1 or 2 seconds.
I also cannot open a document (and automatically launch the Off. 2000
Premium applications) by clicking on the document (Word or Excel). In this
case I get a messageâ€Cannot Find the file ‘C:\Documents and
Settings\administrator\document name.doc\’(or one of its components). Make
sure path and file name are correct and that all required libraries are
availableâ€
The Outlook 2002 from the beginning is still working though I would have
expected a Outlook 2000 to replace it like I had on my laptop.
Once the Off. 2000 Pro removal completed there were still about 112 MG of
files left in the Office Program File (but I think this is normal)
The icon of Word, Outlook and Project (from Off. 2000 Pro. Is still in the
Office 2000 file in the Start Menu while the icons of Excel, PPT, Access
show a TV look alike box instead). If I click on the Word or Outlook icon I
get the following message “This action only valid for products that are
currently installed†and when closed a second one from Windows Explorer
saying “Unable to run this commandâ€. On the other hand I can still launch
Project which we never used.
What I did up to now.
I removed and reinstalled Off. 2000 Premium trying thing such as
Regular installation with input (initial try)
Customized installation (in a file I named (Office Premium) in Program Files
instead of the regular “Microsoft Office†file name generated by the
automatic installation.
I did the same as above a second time after having upgrading to Windows
Installer 3.1(v2).
What Now?
Is there anything I should do to regarding the message “Cannot Find the file
…..(or one of its components). Make sure path and file name are correct and
that all required libraries are availableâ€
Since I do not have the Windows 2000 Pro OS installation CD (as mentioned it
was installed through a network) I cannot think of repairing the OS if it was
required.
Not to sure if I missed a step or if there is something else I should do.
Thank you in advance for any ideas for my next move short of installing
Windows 98 OS (for which I have the original CD) or buying any other MS
product.
Since 2002, I’ve had this Desktop computer running Windows 2000 Professional
OS (upgraded to SP3 since) and 0ffice 2000 Professional both of them
installed through the company network (got this PC in a severance package).
It always worked fine and was used by my family to mainly do surfing on the
Internet, e-mailing with Outlook Express (kids) and Outlook 2002 (my wife)
but also some work with Word, Excel and Power Point.
During that same period I personally was using a Laptop that I bought in
1999. It was running with Windows 98 SE and Office 2000 Premium (Off 2000
Premium is a French version that I bought and installed in France when I
lived there in 2001 ). My laptop worked great though I would have liked to
increase its power and HD capacity but it had reached its physical capacity.
Since the kids are now living in there own apartment, I decided to copy all
my laptop documents to the Desktop, remove from the desktop the Office 2000
Professional (using Add/Remove Programs in the Control Panel) and install
the Office 2000 Premium on the desktop.
I need to do this because the HD on the laptop is almost full and the one on
the Desktop has a lot of space. I also and most importantly need the
thesaurus (not installed with the network installation Off. 2000 Pro )since I
write many documents in French and English. (PS: my old employer has
unfortunately gone bankrupt).
Problem and comments.
I have used the administrator account for the different steps.
The installation of Off. 2000 Premium ended with a comment confirming the
installation was completed (no problem or error identified), but I cannot
launch any of the Off. 2000 Premium applications (Word, Excel, PPT) using the
icon in the Start Menu). I do not get any message but can hear my computer
working for 1 or 2 seconds.
I also cannot open a document (and automatically launch the Off. 2000
Premium applications) by clicking on the document (Word or Excel). In this
case I get a messageâ€Cannot Find the file ‘C:\Documents and
Settings\administrator\document name.doc\’(or one of its components). Make
sure path and file name are correct and that all required libraries are
availableâ€
The Outlook 2002 from the beginning is still working though I would have
expected a Outlook 2000 to replace it like I had on my laptop.
Once the Off. 2000 Pro removal completed there were still about 112 MG of
files left in the Office Program File (but I think this is normal)
The icon of Word, Outlook and Project (from Off. 2000 Pro. Is still in the
Office 2000 file in the Start Menu while the icons of Excel, PPT, Access
show a TV look alike box instead). If I click on the Word or Outlook icon I
get the following message “This action only valid for products that are
currently installed†and when closed a second one from Windows Explorer
saying “Unable to run this commandâ€. On the other hand I can still launch
Project which we never used.
What I did up to now.
I removed and reinstalled Off. 2000 Premium trying thing such as
Regular installation with input (initial try)
Customized installation (in a file I named (Office Premium) in Program Files
instead of the regular “Microsoft Office†file name generated by the
automatic installation.
I did the same as above a second time after having upgrading to Windows
Installer 3.1(v2).
What Now?
Is there anything I should do to regarding the message “Cannot Find the file
…..(or one of its components). Make sure path and file name are correct and
that all required libraries are availableâ€
Since I do not have the Windows 2000 Pro OS installation CD (as mentioned it
was installed through a network) I cannot think of repairing the OS if it was
required.
Not to sure if I missed a step or if there is something else I should do.
Thank you in advance for any ideas for my next move short of installing
Windows 98 OS (for which I have the original CD) or buying any other MS
product.