OFFICE 2000 PROFESSIONAL winword.exe - Bad Image

[barbelrun]

WINDOWS XP. Product in use for several years. Recently corrupted. Do not know
why. Forced to re-install followed by downloading all the updates. Gone
through the process three times. Here is the message:-

The application or DLL
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_DU16BE.DLL is not a valid
windows image.

Any suggestions please

 

[Terry Farrell]

The dll is part of an Epson printer driver. I suggest that you check that
you have the latest printer driver from the Internet support site and then
delete and reinstall your printer.

 

[barbelrun]

Thank you. I suspected a printer problem because other applications cannot
print. The printer is attached to a single computer in a wireless network of
4 computers. 3 Computers have no problem. I set up the printer using "Add
Printer" in Control Panel and it found the Epson on the network and
established it as the default printer - just like the other computers. There
is no Epson Driver on any computer other than the USB attached printer
computer. I have tried setting up the printer several times on the problem
computer without effect. What would you recommend?

 

[Terry Farrell]

Well that dll is definitely an Epson dll, so there must be a printer driver
installed. Besides, Word will not work at all without a printer driver. Try
testing with the printer connected to the computer and locally installed
instead of over the network and see if it works.

Terry

Thank you. I suspected a printer problem because other applications cannot
print. The printer is attached to a single computer in a wireless network
of
4 computers. 3 Computers have no problem. I set up the printer using "Add
Printer" in Control Panel and it found the Epson on the network and
established it as the default printer - just like the other computers.
There
is no Epson Driver on any computer other than the USB attached printer
computer. I have tried setting up the printer several times on the problem
computer without effect. What would you recommend?

 

[barbelrun]

1) Thank you
2) Office is up and running though it took several attempts after
downloading Epson Driver. I think I know why but I cannot not explain why.
3) You were right (of course you were) that Epson Drivers did exist on the
other computers from long ago.
4) I have learnt that a printer driver must be present on each computer even
though only one printer is attached to a single computer on a network.

 

[Terry Farrell]

I'm pleased it is resolved.

Terry

1) Thank you
2) Office is up and running though it took several attempts after
downloading Epson Driver. I think I know why but I cannot not explain why.
3) You were right (of course you were) that Epson Drivers did exist on the
other computers from long ago.
4) I have learnt that a printer driver must be present on each computer
even
though only one printer is attached to a single computer on a network.