Office 2000 reinstall - need help

[Cambridge Richard]

I own a copy of Office 2000 Professional version SR1. I am trying to install
it on a computer with Windows XP. The Office Setup program produces a window
called "Product Compliance Check" and tells me that Setup failed to locate a
valid qualifying product on my machine. I am unable to go further with the
install, beyond this pojnt. What can I do to avoid this roadblock and
install my Office 2000 software?

 

[Bob I]

Insert the CD from the software that qualifies for the upgrade in the CD
drive.

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=210437 "OFF2000: Products
That Qualify for the Microsoft Office Upgrade".

 

[Cambridge Richard]

OK, I now see that my CD is an upgrade version and requires "qualifying
products" on the computer for it to upgrade. The problem is that I
experienced a hard drive failure and had to replace the hard drive. I
reinstalled the Windows XP and this went fine. But there are no qualifying
Office products on the new hard drive for the upgrade CD to refer to. Is
there anything I can do to solve this problem?

 

[JoAnn Paules [MSFT MVP]]

When it asks for the qualifying product, insert the disk for the previous
version and browse to the disk.

 

[Carey Frisch [MVP]]

Only thing you can do is to purchase a new version of Office 2003.
Your Office 2000 CD will qualify you for the "Upgrade Version".

Products that qualify for the Office 2003 upgrade
http://support.microsoft.com/default.aspx?scid=kb;en-us;832288

How to Buy Office 2003
http://www.microsoft.com/office/editions/howtobuy/standard.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

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"Cambridge Richard"wrote:

| OK, I now see that my CD is an upgrade version and requires "qualifying
| products" on the computer for it to upgrade. The problem is that I
| experienced a hard drive failure and had to replace the hard drive. I
| reinstalled the Windows XP and this went fine. But there are no qualifying
| Office products on the new hard drive for the upgrade CD to refer to. Is
| there anything I can do to solve this problem?
| --
| Richard