Office 2000 Requesting SR-1 Update

[ErinB]

Here's the jist of my problem: when the other user on my computer tries to run any Office 2000 program, a message pops up requesting the Office 2000 SR-1 update disc. When disc is inserted and run, an error message saying "DATA1.MSI" file cannot be found (obviously abbreviated).

I posted the same question earlier and got 2 suggestions
1. Delete the other user and copy over the "default user" with my (administrator, first user created, etc.) profile. I tried this (I think correctly) with no success.

2. Search for the missing file on the disc and run it (thus allowing the install to complete successfully). The second suggestion assumed the file in question was "PROPLUS.MSI". I searched for the DATA1.MSI file, but did not find it on the disc

At this point, I'm wondering if the SR-1 update disc I'm using is faulty in some way. Does anyone else have any suggestions

Hope I wasn't too wordy, and thanks for any help you can provide
Eri

 

[Mary Sauer]

OFF2000: Error Message Indicating Incorrect CD-ROM Is Inserted When You Install or
Repair Office
http://support.microsoft.com/default.aspx?scid=kb;en-us;299661
OFF2000: How to Tell the Difference Between the SR-1 and the SR-1a Full Product
CD-ROM
http://support.microsoft.com/default.aspx?scid=kb;EN-US;267839

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

Here's the jist of my problem: when the other user on my computer tries to run any

Office 2000 program, a message pops up requesting the Office 2000 SR-1 update disc.
When disc is inserted and run, an error message saying "DATA1.MSI" file cannot be
found (obviously abbreviated).

I posted the same question earlier and got 2 suggestions:
1. Delete the other user and copy over the "default user" with my (administrator,

first user created, etc.) profile. I tried this (I think correctly) with no success.

2. Search for the missing file on the disc and run it (thus allowing the install to

complete successfully). The second suggestion assumed the file in question was
"PROPLUS.MSI". I searched for the DATA1.MSI file, but did not find it on the disc.

At this point, I'm wondering if the SR-1 update disc I'm using is faulty in some

way. Does anyone else have any suggestions?